Rockwall Ford

Great experience all around. Earnest was professional and provided a high level of customer service. No high pressure sales, which I appreciate. Left with a vehicle I’m very happy with. provided a high level of customer service. No high pressure sales, which I appreciate. Left with a vehicle I’m very happy with. More

Kris and the other members of the service staff are very concerned about the service they provide and go out of their way to help! concerned about the service they provide and go out of their way to help! More

We had an excellent experience when we recently returned our Lease vehicle and purchased a new Escape! We felt like the sales person, Tristan, really listened to us and helped us to get what we really wante our Lease vehicle and purchased a new Escape! We felt like the sales person, Tristan, really listened to us and helped us to get what we really wanted! Thank you, Rockwall Ford and Tristan! More

Received notice for Customer Satisfaction Program inspection. Appointment with Elizabeth Roberts. She was very courteous, helpful and knowledgeable. Didn't have to wait long. Excellent service. inspection. Appointment with Elizabeth Roberts. She was very courteous, helpful and knowledgeable. Didn't have to wait long. Excellent service. More

Awesome service, the loner car was comfortable and they took care of everything i asked for and ask for Elizabeth!! in-service she’s awesome took care of everything i asked for and ask for Elizabeth!! in-service she’s awesome More

Ron and crew were fast and efficient. Very professional. While Ron was helping someone else. Another employee helped me get my truck checked in so that my wait wasn’t longer then it needed to be. Thanks aga While Ron was helping someone else. Another employee helped me get my truck checked in so that my wait wasn’t longer then it needed to be. Thanks again. More

There was a really long wait for my truck to get serviced and the service advisor gave it to me complementary. I didn’t ask for it or expect it so it was very nice to see that customer service is at the top and the service advisor gave it to me complementary. I didn’t ask for it or expect it so it was very nice to see that customer service is at the top of their list at Rockwall Ford. More

Elizabeth got us checked in expeditiously. It was not a long wait and she let us know as soon as finished and when our vehicle was ready. Will definitely continue to use Rockwall Ford for all of our vehic long wait and she let us know as soon as finished and when our vehicle was ready. Will definitely continue to use Rockwall Ford for all of our vehicle needs. Very happy with our service. More

Shop Service The Only shop you should have your Ford Serviced at! The only one who actually looked at my vehicle, worked on it and fixed it in a timely manner. Wil The Only shop you should have your Ford Serviced at! The only one who actually looked at my vehicle, worked on it and fixed it in a timely manner. Will go back. Heather H was fantastic! More

Very clean simple transaction. I took advantage of the online tools to make my purchase selection and evaluate the value of my trade. Rockwall Ford gave me top dollar for my trade t I took advantage of the online tools to make my purchase selection and evaluate the value of my trade. Rockwall Ford gave me top dollar for my trade to seal the deal. Very smooth transaction from start to finish. More