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Rockwall Ford

Rockwall, TX

4.7
1,270 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,270 reviews

April 27, 2020

It was nice not to feel pressured We did not feel pressure to buy our new F 150 That was good to not feel that way. We would recommend Rockwall ford to friends and family More

by massangl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl , Earnest and office guys that were great
May 06, 2020 -

Rockwall Ford responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

April 16, 2020

Amazing Service and very Polite During this time they were not allowed to let us wait in the waiting room, so they came to my house and picked up my car and returned it at no charge More

by lindahanks70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Apr 18, 2020 -

Rockwall Ford responded

Thank you, Linda, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!

April 14, 2020

Made the buying experience quick and pain free I was comparing pricing for basically the same F150 at two different dealerships. The other dealer was your typical high pressure sales tactics whic More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 14, 2020 -

Rockwall Ford responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

April 04, 2020

Always willing to go the extra mile with a smile. Prompt attention at the service writer location and quick response to courtesy car delivery to customer. More

by Carroll’s comment
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Apr 07, 2020 -

Rockwall Ford responded

Thank you for the feedback. We thank you for your business and look forward to your next visit!

March 31, 2020

Great Service. Got us in and out! From the beginning call to setting appointments for both of our vehicles. To getting our cars into the bay to get the work done was More

by Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Apr 18, 2020 -

Rockwall Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

March 27, 2020

They took care of my recall on a timely manner. They were very courteous to me. I had questions and they answered all of them to my satisfaction. More

by Gary
Recommend Dealer
Yes
Employees Worked With
Anthony Moses
Mar 31, 2020 -

Rockwall Ford responded

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

March 25, 2020

Brought my 2006 mustang in for an oil change. Got a recommended service for oil pan gasket leaking. Never had any oil stains on the ground where I always park the car at home. Ever since I brought the More

by K.ruscitti
Recommend Dealer
No
Employees Worked With
Melissa
Apr 01, 2020 -

Rockwall Ford responded

Hello there, Thank you for bringing this to my attention. I apologize for what you have experienced. I would like an opportunity to address your concerns and to earn your business, please contact me at jhicks@rockwallford.com. I look forward to speaking with you. Jeff Hicks General Manager 972.290.2200

March 25, 2020

Great people, great service, trust and honesty best describes the Rockwall Ford experience. From Sales to Service to Financing, they are willing to do what it takes to earn your business and make you f More

by Robert B.
Recommend Dealer
Yes
Employees Worked With
Karl Thormahlen, Brycen Hawthorne And Carlos Hernandez
Mar 26, 2020 -

Rockwall Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

March 24, 2020

I found the best deal in DFW and Earnest made it easy. They had the exact truck I was looking for and it already had tint and a Bed liner that I would had to wait to get installed at other dealerships. More

by Michael M.
Recommend Dealer
Yes
Employees Worked With
Earnest
Mar 24, 2020 -

Rockwall Ford responded

Thank you for your positive review! We appreciate your business.

Mar 24, 2020 -

Rockwall Ford responded

Thank you, Michael, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

March 23, 2020

Accepted my car for diagnostics and kept me informed of all work being done. Was treated very professionally and courteously. My car was returned to me quickly and working perfectly. I am very pleased. More

by Eron
Recommend Dealer
Yes
Employees Worked With
Kris.
Mar 24, 2020 -

Rockwall Ford responded

Thank you for your positive review! We appreciate your business.

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