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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

Overview
Reviews
Vehicles
4.5
852 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

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Showing 852 reviews

December 14, 2024

Fast and easy intercaction, Bobby took care of me and he was amazing!!! Thank you More

by carlagarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
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Dec 15, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

December 12, 2024

Upon arrival I was the only customer at the service center and out of the 5 employees there, not one greeted me or asked if they could assist me. I stood there for a couple minutes when another employ More

by Laaron101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erica
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Dec 13, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Mike Gunter General Manager mgunter@rockwalldodge.com

December 12, 2024

This is my second vehicle thru this dealership happy the first time and happy the second More

by vfarrer638
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 14, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 09, 2024

Great service on a holiday weekend. Love the communication via emailso i could review during a movie! More

by ryan.neal03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Huggins
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Dec 12, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2024

Service was quick everything was explained to me correctly I will definitely choose this dealership for future visits More

by Zee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin & His Son 🤣😊
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Dec 06, 2024 -

Zee responded

Thank you for being so quick with my Jeep Compass!

Dec 12, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2024

Excellent Service, Jake was very informative & advised if there were any issues after the service to contact him. More

by Monty.vpesales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Dec 08, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2024

Huge mistake by taking my truck here. Paid over $700 to get only 1 fuel injector replaced. $75 part and over $600 in "labor". Also, it took 7 days to get started on my vehicle. (2020 ram More

by chris.l.stanton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Dec 08, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Mike Gunter Service Manager mgunter@rockwalldodge.com

December 03, 2024

I had a good experience with my service. I didn't have to wait to long and the advisor was friendly. More

by jesus.martinez5284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirby
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Dec 05, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2024

great work on my jeep gladiator, took time but was worth the wait, thank you More

by jchacko09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lance, Courtney
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December 02, 2024

This dealer has amazing customer service both in sales and service. Fair and honest. Will purchase here again. More

by ktgibbard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco
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