Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

Overview
Reviews
Vehicles
4.5
831 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

Directions

By Type

Showing 831 reviews

November 13, 2024

Ron Vigil was my service advisor, not only was he amazing he took time for my questions and was understanding about the expensive work that I was getting done. Ron is the only person I will take my Jeep to. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Vigil
Report | Print
November 12, 2024

I didn’t have an appointment but they took the car right in and had it repaired and back to me within one hour More

by richz100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
November 11, 2024

Very professional and knowledgeable. Helped me to understand and issue with my truck and very courteous. More

by daxwilliams21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Swift
Report | Print
November 09, 2024

The service advisor and serve department as a whole were excellent to deal with. The communication and assistance they provided was top shelf! More

by jefferyab89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Michael, Scott, Ryan
Report | Print
Nov 12, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 08, 2024

Always done a great job on my Dodge Charger and my Dodge /2500 3/4 ton pickup More

by jlaramore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Nov 11, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi Jlaramore, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 06, 2024

Got me in quickly with a tire going flat. I had bought the tires there about 6 months ago, so they were under warranty. Service representative, Lance, was very professional, polite, and frien More

by Rlarsen1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
Report | Print
Nov 09, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we're happy to hear you had such a positive experience with Lance! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2024

The dealership was very helpful and mindful of what I wanted done and didn’t want done to my car. I brought my car in for warranty work and they were thorough with what needed to be looked at. More

by Caden3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Vigil
Report | Print
Nov 09, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

November 05, 2024

People are friendly they are very attentive to your needs. Is just a little far from our city. More

by lopez9394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Nemcek
Report | Print
Nov 09, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 04, 2024

Erica and the. folks at Rockwall Dodge take care of me every time I come. More

by dkround67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erice
Report | Print
Nov 07, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. We are always more than happy to assist you if anything else comes up. Take care!

November 04, 2024

Service has gone done over the past few years. No diagnostics available, no rides available outside Rockwall when waiting several hours for service to be completed. I spent over $40 for a ride ho More

by T3roge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance
Report | Print
Nov 09, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for bringing this to my attention. I apologize for the shortcomings that you've experienced with our service department. We would like to learn more and make this right. Please know that Mike Gunter the Service Director will be reaching out to you soon to learn more. Please do not hesitate to reach out to me directly if there is anything that you may need in the mean time. Ricky Ruth General Manager rruth@rockwalldodge.com

1
2
...
84