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Rockland Nissan

Blauvelt, NY

4.6
573 Reviews

608 Route 303 South

Blauvelt, NY

10913

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573 Reviews of Rockland Nissan

March 15, 2025

Arlette was very helpful and patient as we looked at numerous cars for our daughter. She was very understanding and listened to all of our concerns. Thank you Arlette and Ray for all of your help. Our d More

by dannym411
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Negron
Mar 21, 2025 -

Rockland Nissan responded

Thank you so much for the great review!

March 03, 2025

I recently had the pleasure of purchasing a vehicle from Rockland Nissan, and the experience was exceptional. Derrick Smith provided outstanding sales assistance, guiding me through the process with profess More

by Alex K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Smith, Daniel Negron, Tim Durkin
Mar 04, 2025 -

Rockland Nissan responded

Thank you so much for the great review! We truly appreciate your time!

March 23, 2024

What a great experience from start to finish with our sales representative Tim Colmey. We couldn’t be more thankful for your excellent customer service skills and your attention to detail. 100% Excellent More

by simone morejon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Colmey and Kenneth Blair
March 06, 2024

Sales rep Miguel is great. ..... very easy and friendly to work with.....this is a reliable dealership for sales and service More

by jpvpb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Rodriguez
March 01, 2024

Love the way they make you feel welcome between the manager and the finance guy to Miguel who helped me and explain every single step and options that I have. He made sure I was happy and work around More

by Paotika09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Negron, Miguel Rodriguez, Tim Durkin
February 19, 2024

Derrick was great and thoroughly explained everything when I called over the phone initially. We then made a deal and it was everything that was discussed without any changes truly a great experience! More

by sitdog708
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Blair
October 29, 2023

Aaron Meier was excellent and a true professional. He spent hours working with us, listening to our needs, preferences and concerns, and offering different vehicle and pricing options. We test drove t More

by Kelly H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Meier
August 01, 2023

I least my first pick truck ever, at age 52, from Aaron Meier at Rockland Nissan, and I have nothing but positive things to say about both Aaron and the dealership… As well as Shelby, in Internet sales. Sh More

by jbais
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Meier, Shelby
June 25, 2023

The Regional Manager David is EMOTIONALLY UNSTABLE. I went to Rockland Nissan on June 10th to assist my sister with getting a car. We Stayed there for several hours and wanted to go home to discuss the More

by Rose G
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
David
December 16, 2022

My family has purchased half a dozen cars here over the last 20 or so years, and Rockland Nissan used to be our "Go To" place of vehicle business. We even made referrals there too. I guess there's been More

by aj.lebeau
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Advisor:Justin Stephanidis, subsequent info not given
Dec 17, 2022 -

aj.lebeau responded

12/16/2022: I'm quite happy to report that after 2 hours my cruise control issue was solved and I was called by the Rockland Nissan Service Center. Surely enough, it was a mis-adjustment thatt was overlooked during the brake switch replacement. I will admit with pleasure that typically every time that I have met with the service center employees, they have been very polite and courteous folks who seem genuinely well intentioned, despite some of the aforementioned lackluster results. Unfortunately before I was allowed to leave my vehicle for repair during my drop-off, this extremely unpleasant and disrespectful youth insisted I "take a test drive" with him, apparently because he either thought I was fabricating the whole issue, or he thought me too stupid to be able to correctly operate the cruise control. Funny this younger generation of young men & women; absolutely no respect for older men or women and the notion that older typically means "Wiser". Apparently they don't teach about wisdom in schools any longer, or they assume that's taught at home (which plainly it is not). When I asked in a disappointing lackluster voice "is this really necessary to do this? Can't you simply test drive it yourself? After all, shouldn't that have been done by the mechanic after the last repair?" The cold rain, and the fact that I had limped in with a cane would normally indicate to anyone with observation skills getting back in the car only to prove it didn't function correctly as I had explained in detail was the last thing I wanted to do, this VERY young rude young man named Justin (?) very sternly said to me as if to scold me, "come on, let's play nice and get this over with so I can move you along". Well that was not the right thing to say to me, a man likely three times his age, a disabled 12-year veteran, and 25 year retired Network & Computer Engineer. In polite but short fashion I reminded him of respect for his elders and whom the customer was, and complied with his request to satisfy his curiosity as to both the validity of my claim, and my ability to correctly utilize the cruise control function in the vehicle. I promptly made a call to his service manager directly afterwards, to make sure that someone might mention to him what the meaning of "customer service" really means. All in all, I was finally satisfied and things were back to how they should be... With a reliable, working order car that I shouldn't have to worry about leaving me stranded anywhere. If you ever have a service issue and draw the "Justin" card or any young man under the age of 25 I strongly suggest asking for alternative help.

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