
Rockland Motor Sport
Suffern, NY

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I bought a 2016 Jeep from Rockland Motor Sport on February 22, 2025. I was told over the phone that the price would be the same or less than the listing when I came, listed at $15,800, but when I cam February 22, 2025. I was told over the phone that the price would be the same or less than the listing when I came, listed at $15,800, but when I came in they told me that was the price but then obscured the change from me when doing the paper work so the price went up to $17,388. When I asked why I was told it was a dealer fee that created the difference, which I now know is illegal, but they only told me that after the fact and lied to my face about it while doing the paper work. After we took possession of the vehicle, problems began to emerge immediately. We took it to an initial inspection at a garage where we live quoted over 4 thousand dollars in safety related repairs, including necessary repairs on corroded and metal on metal breaks, suspension, drive belt, spark plugs, ABS and break sensors, huge holes in the muffler, oil and transmission fluid leaks, completely worn out tires, etc. I was told the vehicle was not safe and would need these repairs to be so. I communicated this back to Rockland motor sport who said to bring it in, kept it for a week, said they fixed some leaks but would not discuss any of the other issues and proceeded to scream at me over the phone asking what I was going to do about it. They proceeded to ignore my emails as well and the final cost of repairs was more than double the original estimate. I have been told by both mechanics that the car was not safe and should have never been sold to us in that condition. In addition, both mentioned seeing parts painted over rust to disguise the damage from the buyer. Do not trust this business under any circumstances. More
I bought a 2016 Jeep from Rockland Motor Sport on February 22, 2025. I was told over the phone that the price would be the same or less than the listing when I came, listed at $15,800, but when I cam February 22, 2025. I was told over the phone that the price would be the same or less than the listing when I came, listed at $15,800, but when I came in they told me that was the price but then obscured the change from me when doing the paper work so the price went up to $17,388. When I asked why I was told it was a dealer fee that created the difference, which I now know is illegal, but they only told me that after the fact and lied to my face about it while doing the paper work. After we took possession of the vehicle, problems began to emerge immediately. We took it to an initial inspection at a garage where we live quoted over 4 thousand dollars in safety related repairs, including necessary repairs on corroded and metal on metal breaks, suspension, drive belt, spark plugs, ABS and break sensors, huge holes in the muffler, oil and transmission fluid leaks, completely worn out tires, etc. I was told the vehicle was not safe and would need these repairs to be so. I communicated this back to Rockland motor sport who said to bring it in, kept it for a week, said they fixed some leaks but would not discuss any of the other issues and proceeded to scream at me over the phone asking what I was going to do about it. They proceeded to ignore my emails as well and the final cost of repairs was more than double the original estimate. I have been told by both mechanics that the car was not safe and should have never been sold to us in that condition. In addition, both mentioned seeing parts painted over rust to disguise the damage from the buyer. Do not trust this business under any circumstances. More
Inconsistencies and Discrepancies at Rockland Motorsport ⭐️☆☆☆☆ I recently had the experience of purchasing a 2014 Honda Accord from Rockland Motorsport, and I find it necessary to share th Motorsport ⭐️☆☆☆☆ I recently had the experience of purchasing a 2014 Honda Accord from Rockland Motorsport, and I find it necessary to share the details of this transaction for the benefit of other potential consumers. Pricing Inconsistencies: The initial listed price of the vehicle was $15.8K. However, upon finalizing the deal, the cost was inflated to $17.5K. I later came to realize that this is a common practice, with a recurring additional charge of $3995, which many customers seem to have been subjected to. Documentational Oversights: Post-purchase, I found that essential paperwork was absent. The absence of critical documents, including the Buyer's Guide and vehicle title, poses significant concerns and challenges for any buyer. Unexplained Mileage Addition: To my surprise, the car had been driven for an additional 300+ miles between my agreement to purchase and the actual handover. This discrepancy remains unaddressed and unexplained. Unresponsive Approach to Resolution: On reaching out to seek clarification and resolve the above-mentioned issues, the dealership's response was less than satisfactory, marked by avoidance and a lack of commitment to addressing customer grievances. Based on my experience, I would advise potential buyers to be cautious, detail-oriented, and ensure full clarity when considering a purchase from Rockland Motorsport. More
Unorganized, clueless staff The salesman had no information on the car and very unorganized. I had to file my information twice and he forgot to give me my second pair of keys. I The salesman had no information on the car and very unorganized. I had to file my information twice and he forgot to give me my second pair of keys. I had to pick them up and drive over to him. He Would not try to make things convenient for me at all. He was very sarcastic and had no motivation in giving me details or information in getting the car. All he was worried about was taking his lunch break. The dealership itself was dirty and stuff thrown everywhere. It was the worst experience iv ever had in buying a car More
Found my Volvo S60 T5 at Heidt Motors I would highly recommend Heidt Motors because they are straight shooters. Work with Gary and Alfredo to find a quality car in Suffern. I have had some I would highly recommend Heidt Motors because they are straight shooters. Work with Gary and Alfredo to find a quality car in Suffern. I have had some trials with other dealers but not here. The financing had No excessive fees and everything was explained clearly. The car was pristine and Gary went out of his way to correct any issues prior to the final sale day. In this case a tiny crack in the windshield. I also have all the same tire brand on the car. You cant go wrong with Heidt! More
Above & beyond helpful Everyone here is friendly & helpful. They went out of their way to make sure we got the car we wanted! We would definitely use Heidt Motor Company aga Everyone here is friendly & helpful. They went out of their way to make sure we got the car we wanted! We would definitely use Heidt Motor Company again. More
Great Experience All Around We got a great car at a great price. Everyone at the dealership was easy to deal with. No hassles. Just a nice smooth transaction. We got a great car at a great price. Everyone at the dealership was easy to deal with. No hassles. Just a nice smooth transaction. More

Best car buying experience ever! We had an amazing experience all around! We had been looking and pricing vehicles and on a whim, stopped at Heidt in Suffern, NY to “just take a look We had an amazing experience all around! We had been looking and pricing vehicles and on a whim, stopped at Heidt in Suffern, NY to “just take a look.” We ended up dealing with Jeff Sanchez who is a truly wonderful person who was an absolute pleasure! He was knowledgeable, helpful and very accommodating. Purchasing a vehicle can be overwhelming, but not here! It was truly a wonderful experience. Thank you Jeff & thank you to the owner Scott. You both made this such a positive and easy process! More
Amazing experience from start to finish! Lost our well-loved Jeep Cherokee to a deer accident and needed to replace it quickly. We had a budget to stick to and some specific criteria. Jeff wa Lost our well-loved Jeep Cherokee to a deer accident and needed to replace it quickly. We had a budget to stick to and some specific criteria. Jeff was responsive - answering texts on a Sunday night, making sure the car was as perfect as a used car couldn’t be - and honest. No games when it came to inventory or price which was a real pleasure after the experience we had at the 6 other dealers in NY and NJ that we tried to work with over the course of two weeks of looking for a car. Working with the Heidt team was a pleasure - real guys that understand the stress and anxiety that go with buying a car. I only wish we had gone to them first. When we need a car next time Jeff will be our first call. More