Rockland Hyundai
West Nyack , NY
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943 Reviews of Rockland Hyundai
Friendly ease going Recently purchase a vehicle from rockland Hyundai. they were straight forward, very friendly environment there. they made the buying purchase easy and Recently purchase a vehicle from rockland Hyundai. they were straight forward, very friendly environment there. they made the buying purchase easy and quick. mine sales person Roger went above my expectation, very knowledgeable, not pushy friendly. More
Sales person Luis was reason I leased my new car My wife and I came to Rockland Hyundai to browse for a new vehicle to replace our 3 year old, end of lease Elantra. We had been to several others dea My wife and I came to Rockland Hyundai to browse for a new vehicle to replace our 3 year old, end of lease Elantra. We had been to several others dealership and were comparison shopping and had a lot of options and choices to consider. We met Luis Olivier and run through roughly 6 different models and options we were considering. Luis showed great patience and impressive listen skills to weed through all the options we put in front of him. His carefully and respectfully showed us each option we were considering, allowing us to test drive whichever vehicle we wanted to help us narrow our choices. His professionalism, strong interpersonal skills and knowledge of the cars we the sole reason we decided to go from browsers to buyers. I'm sure the rest of the dealership has similar qualities. But, from my view Luis is the right person to go to when looking for a new vehicle. Thank you Luis! More
Stress free car buying Courteous, informative , knowledgeable and patient staff. Not pushy, allowed time for consumer to “think” and reevaluate information given. Spent a lo Courteous, informative , knowledgeable and patient staff. Not pushy, allowed time for consumer to “think” and reevaluate information given. Spent a lot of time answering questions and clarifying misconceptions. More
CONSISTENT PERFECTION This dealership offers the best of everything: Excellent product, sold by knowledgeable and professional sales people (Javier is a pleasure to do bus This dealership offers the best of everything: Excellent product, sold by knowledgeable and professional sales people (Javier is a pleasure to do business with), fantastic management (simply put- Tristan is a star), and a Service Department that can't be beat (Alberto and his crew never fail to impress. Trustworthy, skilled, and pleasant- a great combo). We've encouraged friends and family members to buy and service thier vehicles there, and those that have followed suit are equally satisfied. This is the dealership that could well train others. Thank you Rockland Hyundai for superior service and quality. We've been doing business with them for many years now, and our only regret is not writing a review sooner! More
This Dealership is Untrustworthy, Liars and Sneaks This dealership likes to play games, they put their prices low to bring you in. Once you're there and you finally come to a price, all theses hidden f This dealership likes to play games, they put their prices low to bring you in. Once you're there and you finally come to a price, all theses hidden fees come out..a 19,000 vehicle becomes 26000 and you Have to finance with them..I said No..the general sales manager Faust Gonzalez came over and said..if I don't finance with them then I can't get the car..very sneaky dealership that likes to play games. It's a whole big scam..they are All in on it and work together.. More
my last couple of visits I would like to state that just based on my visits over the last couple of days, the service manager Albert should be a service manager consultant for I would like to state that just based on my visits over the last couple of days, the service manager Albert should be a service manager consultant for some other dealerships in the county. I was in process of selling my car and received recall notice. I bought the car in for recall on Wednesday and when I asked him if there were any other recalls, he stated that he had already checked and this was the only one. He had vehicle checked out and made additional repair. I had trouble with my remote starter and bought it to him today explaining that the sale of car was today and he had problem fixed in a little over hour. Anther factor that impressed me was the fact that when I dropped the car off this morning in heavy rain, he went outside in the rain and wrote down info where being a service manager, he could probably sent someone else out in the rain but he was the one out there. Kind of strange having a excellent dealing with a service manager than arguing with a service manager More
Buyer or Lessee Beware Anyone can sell you a car but the true test of a dealership and manufacturer is how they handle a problem AFTER the sale STEER CLEAR OF ROCKLAND HYUN Anyone can sell you a car but the true test of a dealership and manufacturer is how they handle a problem AFTER the sale STEER CLEAR OF ROCKLAND HYUNDAI. They are not reliable....from our salesman to the financial manager and the general sales manager. Calls are not returned & problems are not resolved. Their mistake has become my headache. Now I'm receiving dunning phone calls and letters because they did not pay Hyundai Credit the correct amount due on the balance of my lease. More
Great Experience Overall the buying experience was satisfying and pleasant. The salesman was straight forward and honest, not pushy or deceitful. I would recommend t Overall the buying experience was satisfying and pleasant. The salesman was straight forward and honest, not pushy or deceitful. I would recommend this dealership to anyone. More
Hyundai review We were impressed with everyone we came in contact with. Our experience was quick and as easygoing as it could possibly be. We would certainly recomme We were impressed with everyone we came in contact with. Our experience was quick and as easygoing as it could possibly be. We would certainly recommend Rockland Hyundai to any of our friends or relatives who are looking for a car More
Very good experience Javier treated me well and understood my needs to migrate from my old lease to my new purchase, and worked with me on pricing. Excellent experience Javier treated me well and understood my needs to migrate from my old lease to my new purchase, and worked with me on pricing. Excellent experience More