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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,602 Reviews
Call Service Center (845) 627-3700

2,602 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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February 23, 2022

They don’t respect customers time and the service is subpar for a dealership garage. More

by samkhader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Morrone
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February 23, 2022

Took three hours to change my tire which was under warranty. Also damages my trunk gasket when putting my spare tire back in the original location. When I asked they claim they did not do any damage. More

by MARVYBAP
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Morrone
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February 23, 2022

We had a very good experience with our car inspection. We didn't have to wait long. Kevin, the service representative who worked with us, was very nice and courteous. He explained everything very clear More

by aigelnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hi there, We are pleased that you had a very good experience with our Service Department. Thank you for choosing Rockland Chrysler Dodge Jeep Ram and we look forward to working together in the future.

February 23, 2022

Had a very pleasant experience Kevin was very professional I will definitely return when I need additional service More

by terrimara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Kennedy
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Feb 24, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for choosing Rockland Chrysler Dodge Jeep Ram, Terrimara! We look forward to doing business with you again in the future!

February 23, 2022

Bad experience going there for same issue three times. Unfriendly customer service. They suppose to clean the car after serving and didn’t happen. Unfortunately very unpleasant experience. More

by HASAHEART
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Leahy
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your feedback. I would like the opportunity to speak with you regarding your service visit and the customer service you received. Please reach out to me at a time that is convenient for you to discuss your feedback in greater detail. Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

February 20, 2022

Gave me a heads up that my wait would be 3 hrs. I appreciated that More

by ksansone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember his name.
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Feb 20, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the perfect star rating! Rockland Chrysler Dodge Jeep Ram appreciates your business.

February 20, 2022

The person that greed me was friendly and helpful, so do the guy that I have to speak too at the service center More

by kerenjoseph715
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermaine Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for choosing Rockland Chrysler Dodge Jeep Ram! We are happy to know that you enjoyed a friendly and helpful experience with our Service Team. Let us know if there is anything else we can help you with!

February 19, 2022

The dealership was quick, clean, and efficient. I was greeted, and processed friendly and curtioisly More

by joeyf2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your high star rating. We're happy to see that your experience with our team here at Rockland Chrysler Dodge Jeep Ram was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

February 18, 2022

They are very organized and efficient. The service agent was very knowledgeable regarding our specific situation. More

by ecalor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry I forgot his name amd he had a mask on, but the service agent gets 5 stars!
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Feb 18, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We are so happy to learn that our Service Team took great care of you here at Rockland Chrysler Dodge Jeep Ram. We strive to provide our customers with the best service possible. We appreciate your business.

February 18, 2022

Allan was wonderful to work with and the process was super convenient! He was extremely helpful and such a pleasure to chat with! More

by ginav16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan St Germain
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Feb 18, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for your kind words. At Rockland Chrysler Dodge Jeep Ram, we appreciate your business and we look forward to your next visit.

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