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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,606 Reviews
Call Service Center (845) 627-3700

2,606 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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April 01, 2022

Great customer service! Kevin and team were very helpful during the entire process. Easy to schedule online More

by schecter.jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearlmutter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the wonderful feedback! We are happy to hear that you had a seamless experience working with the Rockland Chrysler Dodge Jeep Ram team. We look forward to seeing you back again next time.

March 31, 2022

Once you buy a car from them, they treat you like they're DONE with you. Dont return calls nor emails. That's goes for management as well. Can't say how many calls and emails I and my husband have More

by Upset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Pearlmutter
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your feedback. We would appreciate the chance to better understand the details of your post-sale experience and the level of communication you have received. If you would like to share your contact information with me, a member of our team will reach out to you. Best regards, Chris Dooney General Sales Manager cdooney@RocklandCDJR.com 845-627-3700, ext. 352

March 31, 2022

No appointment necessary for oil change is a great convenience. Automatic check-in with service desk is great. No nonsense of having to fill out repetitive information because the system calls up t More

by DON80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We are pleased that our team was courteous and efficient whilst assisting you. Thank you for choosing Rockland Chrysler Dodge Jeep Ram and please let us know if there is anything else we can do for you.

March 31, 2022

Alan was great and handled my issues perfectly with great communication. He spent time at the pickup to show me that my issue was resolved. More

by jackpmullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan at the service desk.
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Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hi Jack, thank you for your kind review; we are happy to pass along your comments to the team here at Rockland Chrysler Dodge Jeep Ram! We hope you continue to choose us for all your automotive needs! Take care!

March 31, 2022

Worst service will be filing complaint with bbb. Was treated so poorly . Most horrible experience More

by mschroderkw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony
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Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, I appreciate you taking the time to leave your review and would like the opportunity to learn more about your recent service experience. Please contact me when you have a moment to discuss this further. Best regards, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

March 31, 2022

They were really busy but somehow they found some time to look at my truck. And Allen the service advisor made sure to update me with all the details and the repairs that was needed truly a professional. Th More

by lvsarapi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen St.Germain
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Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, It's nice to hear that our team could keep you updated and provide a professional experience. Thank you for choosing Rockland Chrysler Dodge Jeep Ram and we look forward to working together in the future.

March 30, 2022

Anthony was terrific. Kept me updated and was courteous. Car service was complete in allotted time More

by tccolaprico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
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Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Rockland Chrysler Dodge Jeep Ram.

March 30, 2022

Anthony in Service is amazing to work with. He got my car right in and was done that same day! More

by ALYKATT24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
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Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, It's lovely to hear about your amazing service experience and we appreciate your business. Thank you for choosing Rockland Chrysler Dodge Jeep Ram and please know that we are always here should you need us.

March 30, 2022

Great service kind and respectful. Took care of me love the system you guys have More

by FMERCADO0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Schneider
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Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Rockland Chrysler Dodge Jeep Ram.

March 30, 2022

My counselor took great care of me and my situation. He understood cars and can explain in detail. More

by rajviper316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
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Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Rockland Chrysler Dodge Jeep Ram.

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