Rockland Chrysler Dodge Jeep RAM
Nanuet, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I had the expectation of many that buying a car would be difficult, and after my experience at Rockland Dodge I could not have been more wrong. I started my search on the internet and had some e-mail exchan difficult, and after my experience at Rockland Dodge I could not have been more wrong. I started my search on the internet and had some e-mail exchanges and then a phone conversation with Jay Murali. I was a bit surprised at how comfortable I was even before showing up in person. When I did go down to see Jay, to look and test drive some different cars - it was a great buying experience. All questions were answered, bits of advice given and most of all - an enthusiasm for my business, but no pressure to do so. Jay is super courteous, knowledgeable and a true business professional. After my decison was made, I then met the finance person who quickly and efficiently obtained great rate financing, and handled all the loan work without much effort at all from me. Again, a super professional and pleasant experience. When my purchase was all set, the sales manager then came over to make sure I was absolutely happy with my experience. From that point on, I have had a couple of regular servicing appointments for the car and again, I couldn't ask for more in their servicing. This dealership knows how to conduct business and keep customers happy on all levels, and I will be recommending them to anyone friend or family who is in the market. Jay made sure I was taken care of from the point of purchase to well after, and I see Jay and his dealership as understanding building relationships is much more important than making a one-time sale. More
Dealt with Jay Murali with purchasing the 2011 Jeep Grand Cherokee. Very helpful and knowledgable with the vehicle. More than happy to answer any questions in person or over the phone. Jay was there from the Cherokee. Very helpful and knowledgable with the vehicle. More than happy to answer any questions in person or over the phone. Jay was there from the first time I stepped into the dealership through the day I picked up my new vehicle. Followed up a few weeks after I had my vehicle with a phone call and couldn't of asked for better service. I would recommend Jay Murali to anyone interested in Chrysler, Jeep or Dodge vehicles. More
I visited this dealership to lease a new Jeep Vehicle. I left a deposit which i was told by Derrick Brickhouse was fully refundable. I had an unfortunate family tragedy that made me unable to get my vehicle left a deposit which i was told by Derrick Brickhouse was fully refundable. I had an unfortunate family tragedy that made me unable to get my vehicle and Derrick refused to return my deposit as he promised. He also lied to all managers at the dealership telling them that we never had a conversation about the deposit. The General Manager Vincent Odoardi called me as well taking sides with Derrick and also refused to refund my money. I think at some point you should just be a human being. Is keeping my money really worth all the bad publicity you are about to get? I am in the process of reporting this dealership to the office of consumer protection and also filing a report with the Better Business Bureau. I feel that the salesman and the manager have absolutely no integrity, and I will tell everyone I know NEVER to go there for a vehicle. More
I have been using Rockland CJD for they last several years. I have always found the sales and service excellent. Never any sales pressure. They are always friendly and courteous. Jay Murali was very years. I have always found the sales and service excellent. Never any sales pressure. They are always friendly and courteous. Jay Murali was very knowledgable about the Jeep product and was able to answer all my questions and concearns in a very timely fashion. More
Overall , from my experience from dealing with Ford since I have been driving , I would reccomend Rockland Dodge to anyone that is buying a new vehicle . There was no hassle and the staff was very knowledgea I have been driving , I would reccomend Rockland Dodge to anyone that is buying a new vehicle . There was no hassle and the staff was very knowledgeable and made the buying experience actually enjoyable More
Service is outstanding and I always feel as though the work was needed and performed well. I don't own a Jeep (Honda) and I don't live in Rockland (Bronx) but this is where I come to service my vehicle. work was needed and performed well. I don't own a Jeep (Honda) and I don't live in Rockland (Bronx) but this is where I come to service my vehicle. Andres is honest and reliable - both very important to me. More
I have a 06 grand Cherokee. We moved to Rockland 2 years ago. I went to the dealer for a routine “tune up” as I hadn’t had one for some time. I knew I needed to get done what ever needed to be done so I was ago. I went to the dealer for a routine “tune up” as I hadn’t had one for some time. I knew I needed to get done what ever needed to be done so I was expecting a big hit. To my surprise, I was told I only need an oil change and some filters and the whole bill was under $100.00. Knowing that I was expecting to spend a lot (which I told the service man) and to have him be “honest” was amazing. I was sold. Since that day, I feel I have become friends with Andres, as he has taken are of me in a variety of situations. And to show my gratitude I have brought My mothers car, (06 Liberty), my sister-in-laws car (02 CRV), my nephews (07 scion tc), and my mother-in-laws car (01 Eleantra). Because of the excellent service I have received it has lead to other things within the dealer ship. Both my mother and I bought out our leases through Rockland and I purchased my extended warranty via the service dept. I tell anyone that will listen about this dealer. They are professional, clean, they do quality work and most importantly they are honest. I have recently purchased a 95 Acura which needs a lot of work, and I will not let anyone do it but these guys. I can’t say enough good things. I once had my car towed from long beach long island and paid over $400.00 for the tow just because I wouldn’t want anyone else touching my car. I highly recommend this dealer, as there service department is by far the best I have ever been to. Go in and see Andres and tell him Mike sent you. Either way, he will take great care of you! More
I have a 2006 Jeep Liberty. I went to this dealer because of my son Michael. I have found them to be extremely friendly and always helpful. I also feel that they only do what is required while givi because of my son Michael. I have found them to be extremely friendly and always helpful. I also feel that they only do what is required while giving a complete checkup. I always feel I got a fair price and was never overcharged. In this day of trying to find "honest" mechanics, dealing with Andres is a pleasure. Because of my satisfaction, I bought out my lease through Rockland. I will not let anyone else deal with my car. I will always go back to Rockland. More
I recently purchased a 2011 Jeep Grand Cherokee from this dealership and the experience was exceptional. The showroom is clean, organized, and delivers a warm & friendly setting to the car-purchasing proces dealership and the experience was exceptional. The showroom is clean, organized, and delivers a warm & friendly setting to the car-purchasing process. The staff is welcoming, knowledgeable, patient, and effective in their dealings. They were extremely polished in their approach and the end result left me with a smile on my face. All my questions about the vehicle and the buying process (e.g. financing options) were addressed immediately, efficiently, and honestly. Any sense of doubt I came in with properly found the exit signs and walked itself right out of the dealership. I was treated like a gentleman and was introcuded to several of the staff as if I was part of their "family." Since the purchase, there have been follow-ups from the dealership to ensure my satisfaction with the car and the buying process. Not only was I very satisfied with their competitve pricing, but I was taken back by their high level of professionalism. They understand your needs, build a constructive relationship with you, and present an array of options that best suit you. They have cleary set the benchmark for dealerships in New York. More
Had my Jeep Grand Cherokee serviced per safety recall J14. The seat heater modification was completed at no cost to me. Invoice number CHCS40710. I checked the work completed and discovered that the J14. The seat heater modification was completed at no cost to me. Invoice number CHCS40710. I checked the work completed and discovered that the seat heater switches Hi/Low did not light. I brought this to the service advisors attention and he gave me a estimate to repair for $204. To my recollection the switch indication worked prior to the service modification. The service invoice CHCS40710 makes no reference that the seat heater switch indicators did not work prior to service. The service advisor M. Celentano did not offer to make the repair. The switches are directly related to the recall repair. More