Rockland Chrysler Dodge Jeep RAM

Great experience. Daniel make us feel comfortable and explained all the necessary information for us to make the right decision. Daniel make us feel comfortable and explained all the necessary information for us to make the right decision. More

Cam is an excellent salesman who made my experience easy and stress free. I will recommend him to everyone. and stress free. I will recommend him to everyone. More

2022 Jeep Wrangler 4xe. Imagine going into a dealership for a recall and leaving with the recalls completed but also a bill of $311. Car had a check engine when I dropped it Imagine going into a dealership for a recall and leaving with the recalls completed but also a bill of $311. Car had a check engine when I dropped it off but at the time the service advisor said the recall cannot be completed unless the check engine light is cleared and then the advisor says it “should” be covered by the warranty and/or overlaps with the recall. Anyone would think that the diagnostics fee of $311 would be covered by the dealership. But silly me I was wrong. Instead of them checking to see if they can do that recall without servicing the check engine light they ran the diagnostics. They could not find the problem. I was told in order to look at it any further it would be $1100. I declined this “amazing” deal and said I’ll pick up the vehicle. I asked if the recalls were done and the service advisor said yes. So the reason why I am upset and feel like this service advisor and manager are no good because at the end of the day they were able to complete the recalls without having to diagnose the check engine light. After speaking to the manager I have reached a dead end and out of $311 because instead of admitting that they did not have to play me out of a diagnostics fee they could have just completed the recall and I take my car back as is. Also do not let them fool you by saying things such as the technician went above and beyond. The manager mentioned it was difficult for them to get into cylinder 3. It is absolutely not difficult. You just have to remove two vacuum hoses and a connector in order to get to cylinder 3. I would not recommend this service center the advisor will lie to you and hang up the phone on you. ***UPDATE 3/17/2025**** Look at the picture I have attached. Dealer paperwork stated fuel injector was “active”. Without taking the car apart you’re able to check the voltage of the fuel injector which how they would’ve diagnosed the problem. But they rather try to charge you an additional $1100 to “look further in” I can’t talk for the sales side but service advisor and manager are definitely crooks. More

Ken was great to work with! Seamless process, willing to work around my schedule, and got me into the car I was hoping for! Seamless process, willing to work around my schedule, and got me into the car I was hoping for! More

I felt welcome very clean workers very professional great attitude well spoken easy to understand did not waste time helping me I would recommend family and friends . attitude well spoken easy to understand did not waste time helping me I would recommend family and friends . More

Don and Tino made the new truck lease a professional, friendly, and fun experience. From the start, Don was on top of all the information I needed to get to him so that, when we showed up Saturday after friendly, and fun experience. From the start, Don was on top of all the information I needed to get to him so that, when we showed up Saturday afternoon, we were in and out within an hour. Tino, in sales, took his time showing us the truck and all the new technology in it. He answered all our questions, making sure we were comfortable with the truck before we left the lot. I would highly recommend them for any one looking for a new vehicle. More

The service department completed my service very quickly even though I didn't have an appointment. even though I didn't have an appointment. More

They were really helpful with getting my jeep serviced and allowed me to go get errands done while work was completed. and allowed me to go get errands done while work was completed. More

The sale was seamless and the staff was great to work with. I would highly recommend them. with. I would highly recommend them. More

I paid over 2k in service, I was told I was going to get pictures of the part that was replaced, I didn't get any pictures. I told the service person that I was picking up the truck Saturday morning, when pictures of the part that was replaced, I didn't get any pictures. I told the service person that I was picking up the truck Saturday morning, when I picked up my truck it was dirty, I have pictures of it. Very disappointing. More