Rock Hill Nissan

Very positive review! Ease of appointment scheduling, friendliness of staff (Tony - Customer service rep) as well as check out was outstanding. While I was there... the fr Ease of appointment scheduling, friendliness of staff (Tony - Customer service rep) as well as check out was outstanding. While I was there... the fresh water and snacks were replenished in the waiting area. Plenty of seating and even the ability to use the kids area for private conference / audio texting was free and available. I was surprised I could mute the volume in the tv in this area as I was conducting business. Most places have tv in and customers do not have the ability to control. This was a BiG plus! More

Run away......now I live about 60 miles outside of Rockhill however I chose to go there so to purchase a 2015 Infiniti. The sales person, Jason knew I was on my way to I live about 60 miles outside of Rockhill however I chose to go there so to purchase a 2015 Infiniti. The sales person, Jason knew I was on my way to make the purchase and he knew I was already approved for the financing. My request to him was to simply let me know if while on my way to the dealership, if someone purchases the car to call me so I wouldn't waste a trip. He failed to do that causing me to drive there for nothing. My husband and I left the dealership of course upset and disappointed for the wasted trip. On our way to Charlotte Nissan, Rockhill called us back to share they had another vehicle that they thought I would like. A 2018 Armada. I shared then that I couldn't afford an Armada so there was no point in my returning. I was told that since I was I convinced, they would make it worth my while. I was quoted the internet price but was reassured that even that could be negotiated. When we returned we were told more about the car, was given the CarFax info which showed no accidents or damages reported. When I asked to view the car I was told it wasn't there. However I was reassured it was in great condition. This was on March 15. I was told the car arrived to the. Two weeks later and that they were touching the car up due to light scratches. It wasn't until April 4 that the car was brought to me. When it arrived, it had many scratches on the car. One was pretty major to me spotted on the passenger door. I was told that they were selling me an Armada for a cheaper price and I should be happy to accept that. After refusing the car, they offered to do what they said they had already done and that was retouch the car. I told them that would not be acceptable for it looked like someone had tried in one area and it was paint over paint but you could see the ridges. The finance manager angrily said he would return my trade in that night but The was the last i heard from them. I've been driving a loaner for almost a month. Product_Or_Service: 2018 Nissan Armada. So my current status is this. It was not enough that they brought me a damage car that they refuse to make right, they now are not responding to my request to reverse my loan. They finally returned my trade in, and have given me my deposit. But I still owe on the loan until they make the payment. The customer is not right at this dealership. Although I am having a difficult time getting the finance manager to communicate with Capital One so to reverse the loan so I can purchase an acceptable Armada, I must say my interactions with the female staff was much more pleasurable. Had they been selling the car, I know they would not have done this to me. Based on my personal experiences with the dealership and more....run More

Had to wait 3 hours for oil change even after making an appt I made an appointment for 11:30 so I could get a oil change done in time and get back to my work. Expected a call for almost 2 hours and went back to I made an appointment for 11:30 so I could get a oil change done in time and get back to my work. Expected a call for almost 2 hours and went back to the service area to find out my car wasn’t even pulled in for the service. What’s the purpose of making an appointment if I have to wait three hours to get a oil change done? More

Top notch sales dept, very professional/knowledgeable. Everyone I dealt with was professional, knowledgeable and patient. My new Altima was delivered to me in pristine condition, absolutely spotless both i Everyone I dealt with was professional, knowledgeable and patient. My new Altima was delivered to me in pristine condition, absolutely spotless both inside and out. I have bought or leased a new car every 3 yrs since 1970. My experience with Rock Hill Nissan stands out as the very best of them all. Two weeks after taking delivery of my new car Rock Hill Nissan sent me a check in the amt of $2.50. This represented an overpmt by me on delivery of my car. It is great to know this sort of honesty still exists in thisvday and age. More

Great customer service We let them know our monthly budget and what we were looking for. They were not only able to get us the perfect car but a lower than expected monthly We let them know our monthly budget and what we were looking for. They were not only able to get us the perfect car but a lower than expected monthly payment as well! It was a painless in and out experience! Everyone there was so friendly and willing to help! More

Awesome Experience Khyree was very helpful, friendly, and patient with us. All staff was great and my payments are very reasonable!!! Thank You So Much for my 2017 Pathf Khyree was very helpful, friendly, and patient with us. All staff was great and my payments are very reasonable!!! Thank You So Much for my 2017 Pathfinder!! Go see Khyree and The Staff!! More

The service was great!!! The service was great and I was greatly appreciative for the service and the sales man service they wor with you and every way thanks Nissan The service was great and I was greatly appreciative for the service and the sales man service they wor with you and every way thanks Nissan More

My experience at Nissan Van in the service center was helpful and informative... I needed a oil change... while I was there Van checked out my truck history. In checking over Van in the service center was helpful and informative... I needed a oil change... while I was there Van checked out my truck history. In checking over truck the Service mechanics found a seal leak ..which was under warranty More

Khyree is awesome!! If you’re in the market for a new vehicle, check Khyree out! He’s patient. Very patient. He’s also a great listener. I highly recommend him. If you’re in the market for a new vehicle, check Khyree out! He’s patient. Very patient. He’s also a great listener. I highly recommend him. More

Car purchase My salesman was great and all the staff was friendly. I purchased a certified vehicle and the price I paid was great. I would definitely refer family My salesman was great and all the staff was friendly. I purchased a certified vehicle and the price I paid was great. I would definitely refer family and friends there and also make my next purchase there More