Rock Hill Nissan
Rock Hill, SC
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Lack of transparency There's a total lack of transparency. They will push and push to upswell without explaining what you're getting yourself into. I would consider the wh There's a total lack of transparency. They will push and push to upswell without explaining what you're getting yourself into. I would consider the whole transaction to fairly unethical. One thing that caught me off guard is they were trying to get me to sign things quickly without reading the paperwork. I had to really prod to find out what they wanted me to sign. More
CUSTOMER SERVICE (Service Department) My rating comes from Awesome customer service from the time I pulled in the service area until leaving very helpful and listen to my concerns . Very p My rating comes from Awesome customer service from the time I pulled in the service area until leaving very helpful and listen to my concerns . Very polite and courteous. It's not just about the salesman without superb customer service in your service department you would not have a repeat buyer . More
Service Dept Nothing stood out to me as exceptional just average from my experience not bad and not exceptional. I can tell a difference from previous dealer almos Nothing stood out to me as exceptional just average from my experience not bad and not exceptional. I can tell a difference from previous dealer almost all new people so no relationships there for me. More
Warranty replacement of seat and oil change Everyone goes out and beyond their way to help you. They are so nice and they get the job done. I was expecting to get my truck back 3 days later whic Everyone goes out and beyond their way to help you. They are so nice and they get the job done. I was expecting to get my truck back 3 days later which was fine with me. They finished it the same day. Van is great and the girl who gets you is so helpful and polite. Since the past few months I have dealt with them I couldnt ask for better customer service. I would not go back to the one I bought truck from. Even tho I didn't buy truck from them they treat me like I had. More
Pleasant experience Nice folks to deal with, clean and well ran up front without a lot of noise. Michael and his manager were a pleasure to deal with. I told them my expe Nice folks to deal with, clean and well ran up front without a lot of noise. Michael and his manager were a pleasure to deal with. I told them my expectations up front and they did their best to measure up. Thank you, James More
Don't waste your time. Go to another Nissan dealership Waste of time. Visited dealership 5 times same BS Everytime. I gave up and went to a less pushy dealership that wanted to sell a car with out making m Waste of time. Visited dealership 5 times same BS Everytime. I gave up and went to a less pushy dealership that wanted to sell a car with out making me come back and forth to dealership More
New to Nissan Antonio was extremely helpful and receptive to my requests. Everyone was friendly and the atmosphere was family oriented. Go buy your next vehicle at Antonio was extremely helpful and receptive to my requests. Everyone was friendly and the atmosphere was family oriented. Go buy your next vehicle at Rock Hill Nissan! More
They made our first time stress-free! We were so nervous coming into the dealership but Jacques and Khyree were phenomenal in helping us purchase our first car! They went above and beyond We were so nervous coming into the dealership but Jacques and Khyree were phenomenal in helping us purchase our first car! They went above and beyond to make sure we were set! Thank you so much for your kindness and hard work. More
Shop around if you want.. Finish here. Great customer service... They did not want to sell me what they had. Instead they listened to what I wanted and found the Truck that would fit my ne Great customer service... They did not want to sell me what they had. Instead they listened to what I wanted and found the Truck that would fit my needs..This process was wonderful and different than any other experience. Definitely recommend Antonio and the team at Rock Hill Nissan. More
Great customer service and staff was friendly. The process was very long being that we were all cash buyers I would have expected it to go a lot faster. and staff was friendly. The process was very long being that we were all cash buyers I would have expected it to go a lot faster. More