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Rock County Honda

Janesville , WI

4.5
617 Reviews

3636 E Milwaukee St

Janesville , WI

53546

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617 Reviews of Rock County Honda

September 02, 2021

I always get quick service and comforting information because I am virtually clueless about the needs of my car....Lief informed me of the repairs that would be necessary at my next appointment. More

by WINNFAM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Sep 21, 2021 -

Rock County Honda responded

Glad to hear we could provide comfort! At Rock County Honda, we understand not every has the knowledge of a Service Advisor, which is why we will always answer questions and inform you about the service done to your vehicle.

August 06, 2021

I do have a concern. When we purchased this car 6/21/16. We bought the ECP plus for seven years..There is a rust spot near the rear license. I was told they would check into it yet no confirmation on whethe More

by THOUSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Beckford
August 04, 2021

Everything was handled very nicely and very fast I got a good price for my trade in I am very happy. The finest apartment was great I've never been in-and-out of one so quickly More

by Thundercat53545
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kane Perkins, Hayley Wilson
Aug 07, 2021 -

Rock County Honda responded

Hi Thundercat53545, So glad we could get you a good deal for your trade in. At Rock County Honda, we are all about making sure that you get a fair price for your car! Enjoy the new vehicle!

August 03, 2021

I am from Indiana a & was traveling home. I inadvertently put e85 gas in my Pilot. Blair, Mr Grogzonski, and young lady at service desk were GREAT. Very friendly, ver helpful, very polite. They got me in, an More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Beckford, Steve Gonzagowski
Aug 07, 2021 -

Rock County Honda responded

Hi Tim, So happy to hear we could take care of you. At Rock County Honda, it brightens up our day to see how much you enjoyed your time at Rock County Honda. We also appreciate you bring your puppy in. We love pets of all kinds here! Thanks for the amazing review!

August 02, 2021

I never have to worry ...whenever I come for service at Rock County Honda they're always pleasant,they always take care of my auto issues, I appreciate going there and will continue to bring my car/RV in More

by Bsully50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stemm, Leif Sykora, Blair Beckford, Steve Gonzagowski
Aug 25, 2021 -

Rock County Honda responded

Hi Bsully50, Always glad to take care of our wonderful customers. At Rock County Honda, we make you leave the worrying at the door. :)

Aug 25, 2021 -

Bsully50 responded

Thank you

August 01, 2021

It is always a pleasure to work with the people at Rock County Honda. We have purchased 4 CRVs from them and have been happy with both the sales and service departments. Definitely will continue to go ba More

by ZHEMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Aug 19, 2021 -

Rock County Honda responded

Hi ZHEMOM, We love to hear that we could make you happy with both service and sales. At Rock County Honda, we strive to make every visit amazing. :)

July 30, 2021

When I went to pick up car it wasn’t ready. Was told it would be about an hour longer. Then was called and told that wrong parts had been ordered and wanted to keep car overnight. When I originally had car More

by PB1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Beckford
Oct 20, 2021 -

Rock County Honda responded

Hi, we're disappointed to hear of the negative experience you had at our location.Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 29, 2021

I Been coming here for years and the service always been good. Bought 3 cars from here and the workers are always helpful. Thank you More

by KLC728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Leif Sykora
Aug 19, 2021 -

Rock County Honda responded

Hi KLC728, We appreciate the kind words and the loyalty. At Rock County Honda, we couldn't do what we do best without our amazing customers. :)

July 29, 2021

I had a digital coupon from Rock County Honda, and while I had a digital coupon from Rock County Honda, and while what I bought didn't exactly fit the category, they matched up other savings and specials so More

by gsswedlund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Jul 30, 2021 -

Rock County Honda responded

At Rock County Honda, we will always go the extra mile for you and will always provide you with excellent service at a reasonable price. Thanks for the great review.

July 26, 2021

Dealership was wonderful with reaching my needs as a client/customer. I had to have a specific job done to my car which took over a month (which was fine, seeing as they were understaffed). I was please More

by Kristin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Beckford
Jul 26, 2021 -

Rock County Honda responded

Hi Kristin, So glad to hear you were pleased with the work done. At Rock County Honda, we strive to meet all our customers needs and expectations. We appreciate how understanding you are in regards to the timing. :)

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