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Rock County Honda

Janesville , WI

4.5
617 Reviews

3636 E Milwaukee St

Janesville , WI

53546

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617 Reviews of Rock County Honda

October 23, 2020

My Honda was in for 5 recalls and all were done quickly. While we were waiting Hayley Wilson talked to us, dug out information on 2020 CR-Vs and in the next weeks we also replaced out 2015 CR-V with a new More

by REIGLE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Hayley Wilson
Oct 26, 2020 -

Rock County Honda responded

Hi REIGLE0, Talk about two birds with one stone. Glad we could take of your recalls and help you make the switch to a new 2020 CR-V. If you have any questions, don't hesitate to come in for a visit or call us at 608-413-3995.

October 23, 2020

I never leased a car before I believe we should try new things in life. That is why I leased it was a good experience. More

by KIMKRUCHTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burnie Bailey, Leif Sykora, Dave Griffin, Chris 'Kirby' Klemen
Oct 26, 2020 -

Rock County Honda responded

Hi KIMKRUCHTEN, At Rock County Honda, we believe it's very important to try new things. Glad we could help you through the leasing process. Let us know if we can improve in anyway. 😃

October 22, 2020

Blair was attentive and professional. I was checked in as soon as I arrived. He Clarified the different codes I may see for services. Thank you for a great first impression. Matt More

by M.THOMAS1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Beckford
Oct 22, 2020 -

Rock County Honda responded

Hi Matt, Happy to hear we made such a great first impression. Thanks for the amazing review.

Oct 22, 2020 -

M.THOMAS1010 responded

It’s important to tell how you are doing! PLEASE don’t make customer service a 2nd priority ! I was in the Harley business and when we stopped doing that, we didn’t have a business . Thanks Matt

Oct 22, 2020 -

Rock County Honda responded

We totally agree with you. We appreciate all kinds of feedback to help us better ourselves for our customers. Customer service will always be a 1st priority at Rock County Honda. Thanks for the response.

October 22, 2020

Very understanding on issue with iPhone and Honda upgrade. Not sure if issue is resolved. Waiting for Honda and apple to see why having the issue More

by KKTANTLER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Oct 22, 2020 -

Rock County Honda responded

Hi KKTANTLER, Glad we could resolve the issue. We will keep a look out for any information that comes out.

October 21, 2020

Very pleasurable experience working with the rock county Honda team. They were able to answer all of my questions and were very patient and understanding. More

by ELIJAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Rocio Medina, Steve Gonzagowski, Chris 'Kirby' Klemen
Oct 21, 2020 -

Rock County Honda responded

Hi ELIJAH, The pleasure was all ours. Glad we could help answer some of your questions. Thanks for the amazing review. :)

October 21, 2020

Service was easy and friendly. Will be back! Worked with both Parts dept and service so great coordination. You should not ask for minimum 25 words. More

by KIM.KLAWITTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts, Leif Sykora
Oct 22, 2020 -

Rock County Honda responded

Hi KIM.KLAWITTER, Glad we could be of service. At Rock County Honda, we strive to make every experience a smooth one. We apologize for the 25 minimum word requirement. It's a DealerRater thing. 😃

October 21, 2020

In one afternoon, Jeff helped me pick out the CR-V I was looking for and I drove it home before dark! Everybody was friendly and helpful. More

by MARGARETATTWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Chris 'Kirby' Klemen, Jeff Dougherty
Oct 22, 2020 -

Rock County Honda responded

Hi MARGARETATTWOOD, Glad we could help. At Rock County Honda, we treat you as you should be treated. Enjoy the new CR-V! :)

October 20, 2020

Kane was an excellent salesman. He really new his Honda’s I was very impressed with his knowledge of motors! Great guy. I will definitely be back. Thanks so much! More

by VKELLEY58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Kane Perkins, Burnie Bailey
Oct 21, 2020 -

Rock County Honda responded

Hi VKELLEY58, Glad we could help! At Rock County Honda, our Sales Team has a vast amount of knowledge about Honda's, but Kane really knows his motors. Thanks for the review.

October 20, 2020

Best car buying experience I have ever had! Rocio was well informed, easy going, and just fun to work with! I will recommend her to all my friends and family! More

by KARKOSHT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Rocio Medina, Chris 'Kirby' Klemen
Oct 21, 2020 -

Rock County Honda responded

Hi KARKOSHT, We love to hear that we could give you the best car buying experience. At Rock County Honda, our sales team will always make the car buying experience as stress-free as possible. Thanks for the recommendation and the review! 💕

October 20, 2020

wonderful service!Friendly and explained everything very wonderful service! Friendly and explained everything very well. Rock County Honda is the only dealership we will purchase a Honda from. Thank you f More

by MCQUEEN0
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Oct 21, 2020 -

Rock County Honda responded

Hi MCQUEEN0, At Rock County Honda, we will always take care of you. We appreciate the loyalty! Thanks for the amazing review.💕💕

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