Rochester Volkswagen

Steve knew of a TSB that had been released from VWoA the day before I called that extended the warranty of an emissions part, he was aware this was a common replacement part and quote me around $700 two mon day before I called that extended the warranty of an emissions part, he was aware this was a common replacement part and quote me around $700 two months ago to replace it. He was willing to schedule my appointment that week to replace the part under warranty. I was able to drop off the car and pick it up that afternoon hassle free. Dealerships shouldn't be about fancy corporate faces staying on the leading end of fads and style. I want a dealership that invests time and energy into doing what they are there for knowledgable service, quality work, and the attention to detail to the job correct the first time. I wish the new ownership all the best, and as long as they have a strong service department I'll be back. More