Rochester Volkswagen

I leased a new Passat from VW of Rochester on 9/11/20. The experience was flawless from the online application/communication to the pickup. The dealership accommodated in every way to make the pickup proc The experience was flawless from the online application/communication to the pickup. The dealership accommodated in every way to make the pickup process effortless. More

This dealership is one if not the most professional operations I have had the pleasure of work with and our salesperson Casey was very knowledgeable and was a great help with the purchase of our Atlas operations I have had the pleasure of work with and our salesperson Casey was very knowledgeable and was a great help with the purchase of our Atlas More

as always, I received excellent pricing, and attentive sales staff. they tailored everything to my needs. VW Rochester has continued to prove that one can get big dealer pricing with a small dealer atmos sales staff. they tailored everything to my needs. VW Rochester has continued to prove that one can get big dealer pricing with a small dealer atmosphere. When you walk in you are greeted by name and a smile. More

Excellent customer service experience from all the moment I walked onto the lot to the point of purchase. Drove off delighted with my 2020 VW Tiguan. Mark Leahy was enormously helpful and has a full grasp o I walked onto the lot to the point of purchase. Drove off delighted with my 2020 VW Tiguan. Mark Leahy was enormously helpful and has a full grasp of the vehicle's performance capability and features of the various trim levels. Mark was both appropriately persistent and patient as I was originally hard set on an Atlas Cross Sport. Turns out the Tiguan is absolutely perfect and I deeply appreciate Mark's integrity filled style and approach. My overall experience at VW of Rochester was totally customer-centric! More

Chet was great to work with when we bought our VW Passat recently. He was friendly, patient while we asked all of our questions, and overall easy to work with. It was a no pressure, stress free experience recently. He was friendly, patient while we asked all of our questions, and overall easy to work with. It was a no pressure, stress free experience and we are very happy with our new car. More

We were looking for a cheaper, good car for our daughter. We found a Jetta at Rochester VW. Casey happened to be outside and she was impressed we were going to teach our daughter to drive a manual transmiss We found a Jetta at Rochester VW. Casey happened to be outside and she was impressed we were going to teach our daughter to drive a manual transmission. Casey talked to our daughter about her experiences with manual cars and learning to drive. It was nice to have someone who connected with our daughter. The experience was pleasant and easy and working with a Beranger, I was confident she knew what she was talking about. More

Best of the Best!!!! Jimmy Breitmaier went above and beyond his way to find me the most awesome used Volkswagen Passat. Love it!!!! I Would totally recommend the Volkswagen Dealership of Rochester N beyond his way to find me the most awesome used Volkswagen Passat. Love it!!!! I Would totally recommend the Volkswagen Dealership of Rochester New Hampshire More

No pressure and easy I recently purchased a vehicle from VW of Rochester and Mark Leahy from sales was incredibly helpful and made the experience super easy. He was patien I recently purchased a vehicle from VW of Rochester and Mark Leahy from sales was incredibly helpful and made the experience super easy. He was patient and when there were times where we were waiting for something (which inevitably happens when purchasing a vehicle), he did things like allow my wife to check out the new Atlas SUVs. Everything I experienced there was quick, efficient, professional, and came with zero pressure. More

I made a appointment for my car to be worked on and I had it dropped off at the dealership they for some reason didnt know any thing about it so they had it towed away because the car had no plates on it had it dropped off at the dealership they for some reason didnt know any thing about it so they had it towed away because the car had no plates on it I haven't registered it yet because it's not fixed why waste the cash if it cant be fixed now I have to have the car towed again to a different dealer hopefully on that will actually help me get this car fixed More

Unusually pleasant experience - highly recommend Chet! I had an excellent experience working with VW of Rochester and specifically, Chet Yung, to purchasea new 2019 Golf Alltrack. I had been seeking a new I had an excellent experience working with VW of Rochester and specifically, Chet Yung, to purchasea new 2019 Golf Alltrack. I had been seeking a new Alltrack, and wanted to take advantage of a financing deal that was to expire in a couple of days, however, there was a limited supply of this model in NH. Chet was the only sales associate of the multiple VW dealerships I called in NH, that went out of his way to find me a vehicle (in my preferred color and from an out of state dealership) within the timeframe needed to procure the 0% financing that was being offered by VW. He is professional and patient, and made the experience of finding and buying a car feel easy and stress-free. This was the best experience I have had working with a car dealership. I would strongly recommend working with this dealership and with Chet, so much so, that I was compelled to write this review - which I am not typically inclined to do. More