Back

Rochester Ford

Rochester, MN

not yet
rated
35 Reviews

4900 Hwy 52 N

Rochester, MN

55901

Directions

By Type

Showing 35 reviews

November 20, 2024

Would not buy a vehicle, bring a vehicle here for any service or trust this business in any capacity. Predatory practices and untrustworthy. Lacking transparency and common sense. We wanted an oil chang More

by Nick I
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
June 09, 2024

Bought a car and did the whole process online and by text. The absolute best experience I have ever had!! Jeff Madison was fantastic to work with . Do not pass up the opportunity to get great service. More

by barbara.ward11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff madison
January 24, 2024

I tried messaging them and was told I'd get a call back. No call. I submitted an email inquiring about a vehicle, no call back. Meh, no worries there's other dealerships where I'll spend 40k at. More

by Secondlife20
Recommend Dealer
No
Employees Worked With
None
October 14, 2022

I worked with Justin Nordman. He was so refreshing to work with! Kind, no pressure, patient, knowledgeable! I will surly return and hope I can work in the future with Justin, he More

by Julsboice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Nordman
July 03, 2022

I found a vehicle from their inventory listed online. I decided to buy it. When I called, they told me they wouldn't sell it to me because I didn't live in "their area". So why are you advertising it nat More

by noffryche
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
May 14, 2022

Justin at Rochester Ford was amazing and great to work with. He did not try to show us things we were not intrested in and answered all the questions we had More

by ltdeltdeoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin nordm and chad
November 29, 2021

The dealership sold a car that we put on hold. Their only solution was to order a new one and start the wait over again after we already waited multiple weeks for the car we had a hold on. More

by dealerrater
Recommend Dealer
No
Employees Worked With
na
April 08, 2021

Never trade here Rochester Ford claims to trade value with Kelly blue book was also told by 2 salesman to have them offer 1/2 of book value was. I had 2 other dealers in town offer book value they want More

by S.shelstad
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales
November 23, 2020

Bill Shields help me a lot on buying my first ford vehicle. It was a very smooth transaction, He also went an extra mile on helping me and my family when we got stranded on a highway. Although there More

by Joel Gamboa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shields
November 19, 2020

I've never owned a Ford before. My last two vehicles have been Jeeps and I've loved them. It was time for me to get a new vehicle. Instead of automatically going for another Jeep, I wanted to really l More

by dmccabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Allison
1
...