Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rochester Chevrolet Cadillac
Rochester , MN
372 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 372 reviews
September 07, 2024
Fast friendly service that was priced competitively. Found it convenient and easy to schedule On Line Service. Met with Friendly and informative customer service advisor all the way through. Found it convenient and easy to schedule On Line Service. Met with Friendly and informative customer service advisor all the way through. More
by kbperlich
Employees Worked With
Angelo Retome
February 08, 2024
Great dealership Great people to work with ! Had an issue with my truck when i got home with it. I called them they told me to bring it back ! Went back and they took care of it in a short time Had an issue with my truck when i got home with it. I called them they told me to bring it back ! Went back and they took care of it in a short time ! More
by dneumannoil
Employees Worked With
Terry,Scott
January 19, 2024
Tried to over charge me by around $1100, for a simple fix. Took it to another mechanic and they charged me $200. Also wanted to charge me another $450 for a diagnostic when I told them exactly where the fix. Took it to another mechanic and they charged me $200. Also wanted to charge me another $450 for a diagnostic when I told them exactly where the issue was. Customer service was horrible, took over four transfers to get a hold of my service advisor. She never returned my calls and every time I would get transferred again and again. More
by cjcastro
Employees Worked With
Amanda Galuska
January 18, 2024
We had the best experience at this dealership. They were helpful but not pushy. They took the time to answer all of our questions. Our sales person, Floyd was great! We will definitely come back a They were helpful but not pushy. They took the time to answer all of our questions. Our sales person, Floyd was great! We will definitely come back and will recommend this dealership to others. More
by tac5961
Employees Worked With
Floyd Albee , Nate Kolstad
July 26, 2023
It was a pleasant experience and everyone was very kind and helpful ok thank you and helpful ok thank you More
by Smokie4514
Employees Worked With
Floyd Albee , Steve Ball , Whitney Brandrup, Tom Dunford, Kirk Friel, Nate Kolstad, Mike Iyobhebhe, Tracy Jacobs, Dale Covington, Asher Albee
April 28, 2023
Worst body shop in the area, service department will lie straight to your face while trying to cover up their previous lies. Sales department lies even more than the service department. Stay away!! straight to your face while trying to cover up their previous lies. Sales department lies even more than the service department. Stay away!! More
by Dave
Employees Worked With
Steve Ball
July 27, 2022
Traveled 10 hours to buy a 2021 escalade that was supposed to be in perfect shape. Get there and theres a couple deep scratches. After sitting there for 4 hours when everything was already pretty muc supposed to be in perfect shape. Get there and theres a couple deep scratches. After sitting there for 4 hours when everything was already pretty much handled over the phone, Salesman PATRICK tells me rather than waiting here, take it home, get 2 estimates and we'll reimburse you so you can have it fixed and get it the car back home. I asked him to put it in writing for me and he said sir we will make it right you have my word. So I get back home to MI, get the estimates and now that dealer is saying never mind were not paying for it so I'm screwed. DO NOT TRUST THESE PEOPLE ARE SCAMMERS. They see you coming from out of state and take advantage of you get your money and then LIE. More
by chevyguyss21
Employees Worked With
PATRICK, Nate Kolstad
January 26, 2019
Painless experience! Nate and the Jennifer made it a fun and painless experience. Bought our new traverse with our kids along and made everything go smoothly. They brought Nate and the Jennifer made it a fun and painless experience. Bought our new traverse with our kids along and made everything go smoothly. They brought each car we wanted to see into the heated shop. Will definitely be back!! More
by Dlecy09117
Employees Worked With
Jennifer Coe, Nate Kolstad
