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Robideaux Motors Co
Coeur D Alene, ID
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109 Reviews of Robideaux Motors Co
My Ford truck had broken a ring and I needed a vehicle immediately, Roger found me a new truck at a great price and Jessica helped with financing . Great place to buy a vehicle . immediately, Roger found me a new truck at a great price and Jessica helped with financing . Great place to buy a vehicle . More
ROGER WAS AWESOME ! Best sales experience ever, we had a seamless purchase and trade exchange all done remotely . My wife loves her new Yukon! Best sales experience ever, we had a seamless purchase and trade exchange all done remotely . My wife loves her new Yukon! More
Friendly dealership and even friendlier sales person! Scot Lenhard is the best! He found us what we needed for our family and made the process go smoothly and efficiently (while our 2 kids caused havoc a Scot Lenhard is the best! He found us what we needed for our family and made the process go smoothly and efficiently (while our 2 kids caused havoc at the dealership) 😆 finance was great as well-thanks Jesse! I highly recommend Scot Lenhard for your next vehicle purchase! More
I was told multiple times that a third party warranty company usually covers rentals and not to worry about the cost. The service manager took 10 days to ask them after I called repeatedly trying to make company usually covers rentals and not to worry about the cost. The service manager took 10 days to ask them after I called repeatedly trying to make sure it was paid for. After it was discovered to actually not be a part of the warranty they chose not to cover the cost of the rental. I told them from the beginning that I needed a rental and I was adamant in making sure I wasn’t paying for it. I was lied to because someone avoided doing their job. Because of this I owed a rental company $854. If I would’ve known this from the beginning like I should’ve I definitely would’ve found alternative means of transportation. Also, the communication between the dealer service manager was awful. I spent 10 days unable to get an answer about the rental. Was told on a Thursday the car would be done on the following Monday. I made something like 6 calls from 9 to 3 trying to get a hold of service to check the status of the car so I could schedule my life to be able to pick the car up. Left work early. Turns out the car wasn’t done. A part that wasn’t fitting correctly had to be overnighted. They ordered the part that morning and apparently couldn’t be bothered to contact me and alert me of such. I’d rather the vehicle be fixed correctly but again I was put out because of their failure of communication. I will absolutely never use this dealership again. I have referred friends and family that have bought new and used vehicles from this dealership. I will not be doing this again. They have been told and are not using this dealership for service going forward. Frankly I was on the fence about GM after having a transmission fail at such a low mileage and conveniently right outside the GM warranty. Thankfully I had the third party warranty. I will not be buying a new GM vehicle in the future new. I’ve owned 8 in a row but after this experience it’s time to move on. More