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Robichaux Ford
Thibodaux, LA
66 Reviews
Robichaux Ford is a family owned and operated dealership located in a Thibodaux La. We have made customer service on of our top priorities for 17 years now. And we look forward to many more years to come. Our sales and service departments have over 100 years experience combined. The employees of Robichaux Ford look forward to helping you with your automotive needs
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 66 reviews
August 10, 2017
Why I buy from Robichaux Ford. I have purchased 3 Ford vehicles with Robichaux. Their Service Dept and Customer Service is excellent. My sales person Shane Toups goes the extra mile I have purchased 3 Ford vehicles with Robichaux. Their Service Dept and Customer Service is excellent. My sales person Shane Toups goes the extra mile to help accommodate our needs during the sale process but also after the sale of the vehicle. More
by CWAALK6711
Employees Worked With
SHANE J. TOUPS
August 10, 2017
Easy, fast, and smooth process Shane Toups was the one who helped me purchase my vehicle. He made it so easy to purchase the perfect car for my needs. Driving to and from Thibodaux Shane Toups was the one who helped me purchase my vehicle. He made it so easy to purchase the perfect car for my needs. Driving to and from Thibodaux everyday puts a lot of gas and miles on my car, and he helped me choose the car that was affordable and convenient. He also helped me find a student discount! I couldn't have asked for a better experience. More
by hgcarlos4
Employees Worked With
SHANE J. TOUPS
August 10, 2017
Grand Experince.....Again and Again and Again The people of Robichaux Ford are all excellent. Walking in the door my first time there I was greeted by Shane Toups. After several purchases and ma The people of Robichaux Ford are all excellent. Walking in the door my first time there I was greeted by Shane Toups. After several purchases and many personal interactions I would now consider Shane to be a very close personal friend. The dealership is like a neighborhood.......once you purchase a vehicle, you become part of their community. Friendships are formed and bonds between yourself and the team are built that would usually be reserved for long time friends. More
by TBergeron
Employees Worked With
SHANE J. TOUPS
August 09, 2017
Ride with Robichaux Ford First of, I would love to thank the dealership team at Robichaux Ford for making me feel at home. It was the best buying-car experience I had in my wh First of, I would love to thank the dealership team at Robichaux Ford for making me feel at home. It was the best buying-car experience I had in my whole life. Robichaux Ford will work with you no matter what situation you're in today. I've purchased 5 vehicles from Robichaux Ford. I'm an extremely satisfied customer. I feel like more than just a customer at Robichaux Ford; I feel like family. Shane Toups was the greatest salesman I've ever dealt with in my life. He treated my family like we were his own family. Thank you, Shane Toups. When it comes to vehicles, I shop at Robichaux Ford!!! More
by Toddo112
Employees Worked With
SHANE J. TOUPS
August 09, 2017
Friendly, No Pressure, & Knowledgeable This was my first purchase at this dealer and our sales rep, Chris, was the best. He knew what he was talking about and was constantly making sure th This was my first purchase at this dealer and our sales rep, Chris, was the best. He knew what he was talking about and was constantly making sure that we were taken care of. Whether it was getting us something to drink, or answering any and all questions we had. The actual location was clean and orderly. All in all, I'll be going back when I am ready for my next purchase. More
by Elcorio
Employees Worked With
August 22, 2016
Small town feeling The people here so far have been great! I have purchased my vehicles before at larger stores thinking they would be much cheaper and it really isn't The people here so far have been great! I have purchased my vehicles before at larger stores thinking they would be much cheaper and it really isn't that much different. Knowing how great service is now makes it feel even better that I bought here! I love the small town feeling...when you walk in you are greeted by your first name, get a fresh cup of coffee, and are told good morning/afternoon 5 times before making it to the service waiting area. Great place...highly recommend!!! More
by Ken
Employees Worked With
Dawn in sales, Matt in service
