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Robertsons GMC Truck, INC. - Service Center

Wareham, MA

4.8
367 Reviews
Call Service Center (508) 291-0044

367 Reviews of Robertsons GMC Truck, INC. - Service Center

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September 12, 2024

I WAS PLEASED WITH THE SERVICE AT ROBERTSONS GMC. THEY HAVE A VERY COMPETENT SHOP. More

by CarreiroCarlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your kind words! I'm thrilled to hear that you were pleased with the service at Robertson's GMC and that you found our shop to be competent. I appreciate your support and look forward to seeing you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

September 09, 2024

Well informed staff. Got us in promptly. Loaner car was a big pluss. Jimmy and team got work done earlier than oromised More

by chrjip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you found our staff well-informed and that we were able to get you in promptly. It's great to know that the loaner car was a big plus for you and that Jimmy and the team exceeded your expectations by completing the work earlier than promised. We appreciate your feedback and look forward to serving you again at Robertson's GMC! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Sep 13, 2024 -

Robertsons GMC Truck, INC. responded

We're happy you found our staff to be so supportive during your experience here at Robertsons GMC Truck, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

Refused to answer questions relating to DEFECTIVE after-market items installed by Robertsons GMC prior to purchase. More

by silvashoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (508) 291-0044 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 02, 2024

Robertson ‘s is always great with our Trucks we have 4 and they are always able to fit us in and accommodate to my Buisness . We are always happy customers when we leave ! More

by pawsonthepathllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! I'm thrilled to hear that Robertson's GMC consistently meets your needs for your trucks and that you leave as happy customers. I appreciate your loyalty and look forward to continuing to support your business in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Sep 06, 2024 -

Robertsons GMC Truck, INC. responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2024

Robertson will ALWAYS do right by you. Great service and they always explain what you need. More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! I'm thrilled to hear that you feel Robertson's GMC consistently provides great service and clear explanations. I truly appreciate your kind words and look forward to serving you again in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Sep 06, 2024 -

Robertsons GMC Truck, INC. responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2024

There is not a lot to say when you bring your vehicle in and they do a good job of repairing the problem in 1 day and you are back driving again . Thanks Robertsons More

by JIMBOVET67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our service at Robertson's GMC. It's always our goal to provide prompt and effective repairs. I appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Sep 06, 2024 -

Robertsons GMC Truck, INC. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2024

IT WAS A GOOD EXPERIENCE WITH THE SERVICE DEPARTMENT. THEY WERE PROMT AND MY TRUCK WAS DONE IN SHORT ORDER. More

by JMANSFIELD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! I'm delighted to hear that you had a good experience with our service department and that your truck was completed promptly. At Robertson's GMC, I strive to provide excellent service, and your feedback truly means a lot to me. I look forward to seeing you again! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 27, 2024

As always the Service staff was terrific, Matt and Jim are the best. I will always have my service done here. They really know how to treat their customers . More

by CITYRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Robertsons GMC Truck, INC. responded

Thank you so much for your wonderful review! We're thrilled to hear that our service staff, especially Matt and Jim, provided you with such exceptional care. At Robertson's GMC, we strive to treat our customers like family, and it’s great to know that you feel valued. We look forward to seeing you again for your next service! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Aug 31, 2024 -

Robertsons GMC Truck, INC. responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Robertsons GMC Truck, INC.

August 27, 2024

It was great dealing with Josh Recupero and Blake. I couldn't ask for a better experience! More

by greid3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Robertsons GMC Truck, INC. responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2024

Jimmy in the service department was very responsive to my request. He got my truck in quickly and explained to me what the problem was I am very satisfied More

by garys75431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your wonderful feedback! I'm thrilled to hear that our service department was able to assist you promptly and effectively. At Robertson's GMC, I strive to provide excellent service and ensure our customers are satisfied. I appreciate your support and look forward to serving you again in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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