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Robertsons GMC Truck, INC. - Service Center

Wareham, MA

4.8
360 Reviews

360 Reviews of Robertsons GMC Truck, INC. - Service Center

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May 11, 2023

Robertsons GMC service department employees are absolutely the best! They take great care in having excellent service and a great waiting room area if you need to wait! More

by DSJBDEVRIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Robertsons GMC Truck, INC. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

May 11, 2023

As a commercial contractor I have purchased dozens of vehicles over the years from different dealerships. Robertsons GMC was by far the most pleasant experience i've ever had. Even though I was from out More

by todd62
Recommend Dealer
Yes
Employees Worked With
Mike Shanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Robertsons GMC Truck, INC. responded

We cannot thank you enough for your wonderful review of Robertson's GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

May 11, 2023

Neat and clean dealership, professional staff that was friendly and helpful,nice environment with a comfortable shopping atmosphere. They took care of everything that was necessary to complete the trans More

by CAMCOCONST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

March 19, 2021

I drive a lot so I usually bring my car in for an Oil change about once a month, the service department is friendly and they treat you like part of the family. I always hear horror stories of people brin More

by Joshua Zion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Mar 24, 2021 -

Robertsons GMC Truck, INC. responded

Joshua, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

June 20, 2020

Made a appointment to have factory warranty work in my truck made reservation for my day off 10 minutes after I dropped it off I got a call stating that they are not qualified to do warranty work so I did More

by Mike.cordeiro
Recommend Dealer
No
Employees Worked With
Michael G
May 07, 2019

Excellent Customer Service I have received courteous and quality service for 12 years. Robertson's Service Dept mails coupons that I redeem for my oil changes and vehicle maint More

by HB608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM
February 21, 2019

Great Service Excellent service as always. I've been a customer for years. Whatever I need they are always accommodating. Their waiting area and facility is excelle More

by tysdad115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
March 27, 2018

Worst Dealer Service Department EVER I called the Service Department and made an appointment to mount a couple of tires, do a front end alignment, and do the State inspection. I also tol More

by RFA1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JIM Service Department
January 05, 2018

Buying a new truck $72,000 was the worst buying experience Sales at Robertsons are great. Service is horrible the guy who runs the front desk ( Jim ) has know personality and takes know responsibility. Horribl More

by Jimmywaksmackner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim
December 15, 2016

Terrible service on repairs and recalls I own a 2010 Acadia which I bought from Robinson's GMC. There have been a number of recalls. I have brought my car in for scheduled repairs only to More

by difficultywithacadiaservice
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
did not record
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