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Robertsons GMC Truck, INC. - Service Center

Wareham, MA

4.8
368 Reviews

368 Reviews of Robertsons GMC Truck, INC. - Service Center

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August 07, 2023

Robertsons GMC had a great selection, they were knowledgeable, friendly, and not pushy. I would recommend them. More

by dwat240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cam Shanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Robertsons GMC Truck, INC. responded

I cannot thank you enough for your wonderful review of Robertson's GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when I can do so again! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 07, 2023

They are mostly good but never seem to have an intelligent answer for why they can't do something right. The people are nice and polite but the work mostly seems to be a challenge. More

by BURRCONSTRUCTION54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Morrill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for sharing your feedback with us. At Robertson's GMC, we strive to provide complete satisfaction for every experience and are sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 07, 2023

Always excellent service and easy purchasing For the busy person very simple for the customer which for someone like me is appreciated More

by mummamarys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Robertsons GMC Truck, INC. responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 05, 2023

Had warranty repair, provided loaner. True professional service. This is the fourth truck I have bought from this dealership More

by WLAMB3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Robertsons GMC Truck, INC. responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 03, 2023

As always, they do their best to great you when you arrive. The very best customer service. Very satisfied with overall experience. More

by JMHARDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 02, 2023

Professional knows the product inside and out. Answered all my questions and no nonsense pricing More

by HARJUDEREK
Recommend Dealer
Yes
Employees Worked With
James Timilty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 02, 2023

Excellent customer service price seems reasonable. Very satisfied with experience. Will purchase from Robertsons again More

by geoffthayer123
Recommend Dealer
Yes
Employees Worked With
Josh Recupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Robertsons GMC Truck, INC. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 01, 2023

service dept does a good job. Jim Morrel is always helpful and does a good job. More

by ROBERSONPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 01, 2023

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by antbrum2109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 31, 2023

Matthew got me in quickly. Problem identified and promptly ficed. I was in and out by 9am. MAP sensor had shorted out. Sensor replaced and truck was back to running smoothly. More

by JSZARO54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Robertsons GMC Truck, INC. responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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