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Robertsons GMC Truck, INC. - Service Center

Wareham, MA

4.8
368 Reviews

368 Reviews of Robertsons GMC Truck, INC. - Service Center

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August 11, 2023

my continental went in for a full detail and door now has two debs with damage to the paint. The detail was great but I did ne expect the door sill to be damaged. The survive also took and extra day to do. More

by tbwiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Morrill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Robertsons GMC Truck, INC. responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 11, 2023

I bought my 2019 GMC pickup truck at Robinsons GMC. So glad that I dealt with such a great dealership since then I've had continuing service with Robinson's GMC I can't thank them enough, for returning More

by antone205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Ribeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Slezak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Robertsons GMC Truck, INC. responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Liz and the team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Also, I'm so glad you enjoyed your free oil change! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 10, 2023

Jim, at the Service Department, exceeded my expectations. Our vehicle had to be towed and Jim was able to schedule an analysis and quick repair. He also called to let us know of a recall and had that resolve More

by roger3345
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Robertsons GMC Truck, INC. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 10, 2023

Always have a no hassle experience anytime I go there whether it’s sales or service. More

by SBSHERMAN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Recupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Robertsons GMC Truck, INC. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 10, 2023

Robertsons GMC is by far the best dealership I’ve ever used! I’ve bought 4 vehicles from them and I’m sure I’ll be buying more. Their service is amazing! More

by jtcurry77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa!
Aug 11, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 09, 2023

Robertsons NEVER disappoints! !! Flexible, helpful, positive energy and overall great customer service! Easy in and easy out! More

by LYNNROSE2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Fuller
Aug 11, 2023 -

Robertsons GMC Truck, INC. responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Robertson's GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 09, 2023

Service department is very courteous and mostly on time some times it is difficult to get an appointment More

by Davehatton305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 08, 2023

thr people are always very nice to you and very helpful to solve all your needs. More

by KARINEBEARSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Robertsons GMC Truck, INC. responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 08, 2023

I THOUGHT THE SERVICE WAS GOOD , AND THAT IS WHY I COME BACK . HAPPY WITH MATT AND REPAIR SERVICE....... More

by LRENCURREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 08, 2023

Had an issue with my new truck brought it in and they got it right in they had to keep it overnight they gave me a loaner vehicle they called me the next morning and told me when they should have it done. Th More

by wte62
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Robertsons GMC Truck, INC. responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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