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Robertsons GMC Truck, INC. - Service Center

Wareham, MA

4.8
396 Reviews

396 Reviews of Robertsons GMC Truck, INC. - Service Center

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October 04, 2023

the service work was exceptional with no issues in a time frame that was a pleasant surprise More

by karl10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Robertsons GMC Truck, INC. responded

Karl, thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Robertson's GMC. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

October 03, 2023

Service Department was Courteous, Profesional, and had Skilled Technicians. Service Department was clean and had a comfortable waiting area. More

by MACWILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Robertsons GMC Truck, INC. responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

October 03, 2023

Polite, on time or ahead of schedule with most repairs. I would highly recommend Robertson’s to all of my friends and family. More

by MRIPLEYWJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Timilty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Recupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Robertsons GMC Truck, INC. responded

I cannot thank you enough for your wonderful review of Robertson's GMC and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

October 02, 2023

Evan Sylvia and Cam Shanahan were both great to work with. I had reached out to Evan a couple of additional times days after picking up my vehicle and he continues to be very supportive. More

by pjtswalsh67
Recommend Dealer
Yes
Employees Worked With
Cam Shanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Sylvia
Oct 05, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

October 02, 2023

My service advisor was great. It was helpful knowledgeable, got the truck done in a timely manner, very satisfied with him. More

by fordindustries1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

fordindustries1 responded

Matt was great I was greeted politely with a smile he conducted himself professionally and was knowledgeable. The whole interaction with regards to this repair was all positive . I am very satisfied.with the service I received. Thank You Ford Industries Inc Gary Ford President

Oct 05, 2023 -

Robertsons GMC Truck, INC. responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

October 02, 2023

They took my truck in as scheduled and finished as expected. The person at the desk was very polite an knowledgeable. Everything was done as expected More

by tpe62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Robertsons GMC Truck, INC. responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

October 01, 2023

everyone was very helpful and knowledgeable when it came to resolving issues with my GM credit card account rewards they were able to figure out what was the problem thank you all for giving me the tr More

by ziggy1082
Recommend Dealer
Yes
Employees Worked With
Josh Recupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Shanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cam Shanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Robertsons GMC Truck, INC. responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. I could not be happier to hear that our team was able to do this for you and we encourage you to contact us or stop by if you have any further automotive needs. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

October 01, 2023

Great service center and manager. They make you feel comfortable when waiting for your vehicle More

by RAYRAYFR33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for writing this amazing review for our team! At Robertson's GMC, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

September 28, 2023

Jim, Cam and Dave were great to deal with and made the buying process easy. More

by BF
Recommend Dealer
Yes
Employees Worked With
James Timilty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cam Shanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
Sep 29, 2023 -

Robertsons GMC Truck, INC. responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Robertson's GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

September 27, 2023

Everyone is great to work with and are very accommodating . From calling for and appointing to picking up my vehicle. Soup to nuts best dealer around More

by Peter Silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Robertsons GMC Truck, INC. responded

Thank you so much for giving us the opportunity to earn your business, Peter. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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