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Robertsons GMC Truck, INC. - Service Center

Wareham, MA

4.8
368 Reviews

368 Reviews of Robertsons GMC Truck, INC. - Service Center

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October 20, 2023

Attentive, informative, fair, timely. What more can you ask for. Will be back for service and next purchase. More

by jackmwalton4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Robertsons GMC Truck, INC. responded

I appreciate you for letting others know about your experience, Jack! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

October 17, 2023

The best GMC service center that I have used. They are always professional and pleasant to work with. More

by CAPEDCP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

October 16, 2023

Jimmy was great in helping me get a sticker. I needed a new license plate. He directed me on the process. Thanks Jimmy! More

by Equestone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for leaving us this great review! I am very happy to hear that Jimmy could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

October 13, 2023

Great place for service. Everything has been done in a in a friendly, professional manner Iwould definitely recommend More

by JSANTOS1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

October 13, 2023

They took care of my fuel pump module that ended up being a recall module on my 2021 Yukon. More

by wesbrewster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Robertsons GMC Truck, INC. responded

Wes, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to fix the recall problem in an efficient and professional manner. Thank you for your loyalty to us here at Robertson's GMC and we look forward to your continued business! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

October 10, 2023

awesome service and great people to work with. made same day appointment and got right in on time. More

by CHRISTINE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : josh reecupero
Oct 11, 2023 -

Robertsons GMC Truck, INC. responded

Christine, thank you for sharing this great feedback with us. I feel our service department is what makes Robertson's GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

October 09, 2023

I said it before. I think Jim and Mat do a great job at the service desk. They are friendly and go the extra step to make you feel comfortable with the service you are More

by batenhook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jim and Matt do for Robertson's GMC and our customers. Hope to see you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

October 09, 2023

Quick Service Friendly Service Matt and Jim are the Best ! I have had all my service for my 2 vehicles done here and never had a bad experience More

by CITYRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Robertsons GMC Truck, INC. responded

Rick, thank you for this amazing review of your experiences with Matt and Jim here at Robertson's GMC! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out to me. Otherwise, thank you for your loyalty and we’ll see you at your next service appointment! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

October 08, 2023

My first oil change since I purchased my Acadia was on them, what a nice surprise! More

by j.w.demoranville
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for taking the time to leave a positive review! I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

October 08, 2023

Service was great very helpful was able to repair an item under warranty that was questionable thank you More

by DJDUVAL51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Robertson's GMC. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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