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Robertsons GMC Truck, INC. - Service Center

Wareham, MA

4.8
367 Reviews

367 Reviews of Robertsons GMC Truck, INC. - Service Center

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January 08, 2024

Greet you like your family! ! Attentive always accommodating!!! Seven more words ?? they make you comfortable and buy you coffee!!! More

by bsc717
Recommend Dealer
Yes
Employees Worked With
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Saltalamacchia
Jan 10, 2024 -

Robertsons GMC Truck, INC. responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Jan 11, 2024 -

Robertsons GMC Truck, INC. responded

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

December 30, 2023

Great staff. They keep inform at all times with what’s going on with car. More

by jenniferducharme289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Robertsons GMC Truck, INC. responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 29, 2023

Great sales experience in 2018. Pretty poor communication on the service side. Called them in December 2023 stating the type of work I was looking to have done on the truck. More

by WTF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Morrill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (508) 291-0044 when you have a chance. Thank you, and we look forward to hearing from you.

December 22, 2023

Extremely open and honest with any and all questions or concerns raised by the customers. More

by sphillips001
Recommend Dealer
Yes
Dec 25, 2023 -

Robertsons GMC Truck, INC. responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2023

Top notch service. The staff is always friendly and I am always greeted with a smile when I walk in the service department. I am kept in the loop on what service is ne More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Robertsons GMC Truck, INC. responded

KG, thank you for this amazing review of your experience with our team here at Robertson's GMC! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Dec 20, 2023 -

Robertsons GMC Truck, INC. responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 16, 2023

Initial visit was very good. Waiting on a part to correct a warranty issue. Final opinion is still pending depending how the actual repair works out. So far, so good. Hoping More

by peterbalzarini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Robertsons GMC Truck, INC. responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 15, 2023

Fun and Efficient With bright smiles and good attitudes. And they were good to my Frenchie. More

by DMOLNAR29
Recommend Dealer
Yes
Employees Worked With
Mat and Jim
Dec 17, 2023 -

Robertsons GMC Truck, INC. responded

Thank you so much for your positive comments about Robertsons GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

December 15, 2023

Over the years, I've owned (or leased) vehicles from GM brands in multiple locations, so have been to multiple dealerships for buying/leasing and service. Hands down, Robertson's is the best of them! The More

by PrettyBeast2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Robertsons GMC Truck, INC. responded

Thank you so much for your positive comments about Robertsons GMC Truck, INC.! We look forward to your next visit! Take care!

November 30, 2023

Guys at the counter are always great and the work done is always very good. More

by LANCE30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Robertsons GMC Truck, INC. responded

Lance, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

November 27, 2023

Always a pure pleasure to deal with. Honest and sincere, they work super hard for the business that they more than deserve. I'd drive super far out of my way to have this team take car More

by ROGER43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Robertsons GMC Truck, INC. responded

Roger, thanks for this great review! I can't tell you enough how much I appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Nov 30, 2023 -

Robertsons GMC Truck, INC. responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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