Robertsons GMC Truck, INC. - Service Center
Wareham, MA
367 Reviews of Robertsons GMC Truck, INC. - Service Center
Greet you like your family! ! Attentive always accommodating!!! Seven more words ?? they make you comfortable and buy you coffee!!! ! Attentive always accommodating!!! Seven more words ?? they make you comfortable and buy you coffee!!! More
Great staff. They keep inform at all times with what’s going on with car. They keep inform at all times with what’s going on with car. More
Great sales experience in 2018. Pretty poor communication on the service side. Called them in December 2023 stating the type of work I was looking to have done on the truck. Pretty poor communication on the service side. Called them in December 2023 stating the type of work I was looking to have done on the truck. Was told they could do it. Got 2 reminders to have the truck there ON TIME on Monday AM. Had it there on time, but then they didn't look at it for a couple days, then told me they couldn't do the main thing I needed (alignment). I asked them to do an inspection then, which they did, but needed to first install a mud flap. Installed flat is dragging on ground. Was given a total price on the phone, but final bill is higher. Etc, etc. Just poor communication. From start to finish, not what I'd hope More
Top notch service. The staff is always friendly and I am always greeted with a smile when I walk in the service department. I am kept in the loop on what service is ne The staff is always friendly and I am always greeted with a smile when I walk in the service department. I am kept in the loop on what service is needed and the cost. I feel like they have my best interest in mind when getting my vehicle serviced here. I appreciate the reminder call the day before as life can get busy and I am forgetful! More
Initial visit was very good. Waiting on a part to correct a warranty issue. Final opinion is still pending depending how the actual repair works out. So far, so good. Hoping Waiting on a part to correct a warranty issue. Final opinion is still pending depending how the actual repair works out. So far, so good. Hoping the part comes in a reasonable time. More
Over the years, I've owned (or leased) vehicles from GM brands in multiple locations, so have been to multiple dealerships for buying/leasing and service. Hands down, Robertson's is the best of them! The brands in multiple locations, so have been to multiple dealerships for buying/leasing and service. Hands down, Robertson's is the best of them! They made the ordering and purchasing process easy, and the service department has been top-notch. Everyone is friendly and remembers you and wants to ensure your every interaction with them is exceptional whether it is on the phone, via e-mail/text, or in person. They are personable and understanding. I shopped around for who the best GMC truck dealer was before ordering and they won out over the lazy one and the one who uses sleazy salesman tactics. And Robertson's top reviews for their service department match my experiences with them. More
Guys at the counter are always great and the work done is always very good. always very good. More
Always a pure pleasure to deal with. Honest and sincere, they work super hard for the business that they more than deserve. I'd drive super far out of my way to have this team take car Honest and sincere, they work super hard for the business that they more than deserve. I'd drive super far out of my way to have this team take care of any service needs I ever have! More