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Robertsons GMC Truck, INC. - Service Center

Wareham, MA

4.8
367 Reviews

367 Reviews of Robertsons GMC Truck, INC. - Service Center

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March 09, 2024

I went online to schedule my vehicle for routine and diagnostic maintenance. I quickly got a call from Liz to see if I wanted to bring the vehicle in sooner. When I got there, the dealership was very pr More

by MMATOS323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

March 06, 2024

This was a long process for me. I haven’t had a “new” car since 2004. I work in a prison environment, so I don’t have access to my phone or personal email until the end of the da More

by delaney6
Recommend Dealer
Yes
Employees Worked With
Josh Recupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as I am always here to help. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Mar 13, 2024 -

Robertsons GMC Truck, INC. responded

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2024

Liz and Matt completely surpased my expectations. I was leaving on a ski trip in 2 days time and the check engine light came on. I knew it was a long shot but asked if there was anyway I could brin More

by Scott_Samm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your outstanding rating about our service department, Scott. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

March 05, 2024

It was a great overall service. Excellent service at a great price. Friendly staff and a great environment. Always my favorite dealership. More

by tysdad115
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson Matt Crocker Jim Morrill
Mar 07, 2024 -

Robertsons GMC Truck, INC. responded

I really appreciate your feedback. I love hearing from our customers and thank you for choosing us for your automotive needs. I hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to me. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Mar 08, 2024 -

Robertsons GMC Truck, INC. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 04, 2024

Had a great experience with my recent vehicle purchase. Cameron was great to deal with and the whole process was very smooth. I would highly recommend Robertson’s GMC if you are in the market for a new or More

by tlfogarty
Recommend Dealer
Yes
Employees Worked With
Cam Shanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Robertsons GMC Truck, INC. responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great purchasing experience at Robertson's GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 29, 2024

Very attentive, very knowledgeable five star service The staff was very attentive. They were very knowledgeable, and they delivered five star service. More

by capallen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz
February 27, 2024

Very good transaction from start to finish. The dealer and sales staff were very willing to work with me on some upgrades that were needed. The document and sales portion was handled very wel More

by anthonyjeffery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cam Shanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Robertsons GMC Truck, INC. responded

Anthony, thank you for taking the time to share your feedback regarding your experience at Robertson's GMC, and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Mar 01, 2024 -

Robertsons GMC Truck, INC. responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 27, 2024

Good experience overall. Truck had mechanical issue after only 2 days, Robertson had it fixed and back to us quickly. More

by nero.99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Timilty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Robertsons GMC Truck, INC. responded

We appreciate your kind words. I am glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Mar 01, 2024 -

Robertsons GMC Truck, INC. responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

February 22, 2024

I purchased a truck there six years ago and just traded it in to purchase another one. Again, it was a very pleasant sales experience with Josh and Jim. I feel like it was a very fair deal for me, and for More

by KMoriarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Timilty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Recupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic who did the timely inspection.
Feb 23, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for leaving us this great review. I am very happy to hear that Josh and Jim could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 21, 2024

Very satisfied jim morril always makes sure everything goes well Have been coming for service since 1997 we have purchased 3 vehicles over the years from your dealership More

by PEACOCK3333@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Slezak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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