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Robertsons GMC Truck, INC. - Service Center

Wareham, MA

4.8
395 Reviews

395 Reviews of Robertsons GMC Truck, INC. - Service Center

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March 02, 2025

Always excellent experience whether I wait in Service center or take a loaner car. Very satisfied More

by smeharg01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! We are thrilled to hear that you always have an excellent experience at Robertson's GMC, whether in our Service Center or with a loaner car. Your satisfaction is our priority, and we look forward to welcoming you back for your next visit! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 20, 2025

purchased a truck beginning of January had a service issue with it as soon I got home it is now almost march and three trips back to the dealership to get it addressed and still have the issue no follow More

by zack257
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in sales and Blake
Feb 21, 2025 -

Robertsons GMC Truck, INC. responded

Thank you for sharing your experience with us. I understand your frustration regarding the ongoing service issue with your truck and the lack of follow-up from our sales department. Your feedback is important, and I appreciate you bringing this to my attention. Please reach out to me directly at Robertson's GMC so we can assist you in resolving this matter. I am committed to ensuring our customers are satisfied and will work to restore your confidence in us. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 14, 2025

Due to the wonderful customer service is why I bought my new vehicle there. Thank you for everything you do . More

by fueled58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Timilty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Robertsons GMC Truck, INC. responded

Thank you so much for your kind words! We're thrilled to hear that our customer service played a big role in your decision to purchase your new vehicle at Robertson's GMC. We appreciate your support and look forward to assisting you again in the future. Enjoy your new ride! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 13, 2025

Great family oriented dealership, very thorough from start to finish with the sales process. Would highly recommend for both family and work vehicles. The service department is very skilled and knowledg More

by davec182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Timilty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! We truly appreciate your kind words about Robertson's GMC and our family-oriented approach. We're glad to hear that you found our sales process thorough and our service department skilled and knowledgeable. Your recommendation means a lot to us, and we look forward to assisting you with any future needs, whether for family or work vehicles! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 13, 2025

I have bought four trucks from them in the last 5 years. They have always treated me great. Like I’ve bought a hundred cars from them. Super friendly and easy to deal with. More

by frame2finishbuilders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Timilty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Ribeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Slezak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Crosby. Was outstanding
Feb 14, 2025 -

Robertsons GMC Truck, INC. responded

Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with us at Robertson's GMC while purchasing your four trucks. Our team strives to make each visit friendly and seamless for all our customers. We look forward to seeing you again soon—thank you for being a loyal customer! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 10, 2025

Seamless end to end process. Excellent customer care! The sales and financial team top at their game. More

by PELLETIN
Recommend Dealer
Yes
Employees Worked With
James Timilty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Reilly
Feb 11, 2025 -

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! We truly appreciate your kind words about our seamless process and excellent customer care at Robertson's GMC. Our sales and financial teams strive to provide top-notch service, and it's great to hear they made such a positive impact on your experience. We look forward to serving you again in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 03, 2025

Robinson‘s service department does an excellent job from the service representative to the mechanics. Parts department is very friendly efficient informative on the availability of parts they do a fine job More

by FREDFOURNIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Ribeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Slezak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! We appreciate your kind words about Robertson's GMC service department and our mechanics. It’s great to hear that our parts team was able to provide you with efficient and informative service. We strive to do our best for our customers and hope to see you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 01, 2025

I show up a day early and Jim still took care of my truck. Thank you Jim More

by tbwiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Timilty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! We’re thrilled to hear that Jim took great care of your truck, even on your early visit. At Robertson's GMC, we strive to provide excellent service to all our customers. We hope to see you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

January 30, 2025

Professional staff and timely repair. Good communication during the process., Would definitely recommend to friends and family. More

by GZSHEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! We appreciate your kind words about our professional staff and the timely repairs at Robertson's GMC. It's great to hear that our communication made a positive difference. We look forward to serving you again and are thrilled that you would recommend us to your friends and family. Thank you for choosing us! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

January 21, 2025

Had an issue with my trailing components and they fixed it within hours . Great service More

by tsnitro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Robertsons GMC Truck, INC. responded

Thank you for your kind words! We’re glad to hear that our team quickly addressed the issue with your trailing components. At Robertson's GMC, we strive to provide top-notch service and appreciate your feedback. We look forward to assisting you again in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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