Roberts Motors
Alton, IL
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336 Reviews of Roberts Motors
Car buying made easy The entire team was involved in our car buying experience and made it simple and easy. So much patience while we shopped around. This was the first p The entire team was involved in our car buying experience and made it simple and easy. So much patience while we shopped around. This was the first place we looked at cars and definitely the last. They went the extra mile and did not pressure. So thankful and will return when we purchase our next vehicle, later this year or early 2021.! Thank you everyone at Roberts! More
2020 Ford Escape Purchase Experience My salesman, Jim Holman met all my concerns about fitting my car into my garage. He even drove 2 different vehicles out and pulled inside to let me s My salesman, Jim Holman met all my concerns about fitting my car into my garage. He even drove 2 different vehicles out and pulled inside to let me see the fit. He was informative and very helpful in making my decision. Also Anthony Schomburg, who processed my paper work explained everything to me, so I knew just what I was paying. I have been a customer with them for many years and have always had great service. More
Very courteous. Not too long of a wait. Normal amount of time for battery install. Cheaper than O’Reillys also. Get experience would definitely recommend to friends time for battery install. Cheaper than O’Reillys also. Get experience would definitely recommend to friends More
The service Person who greeted me licked their fingers before they pulled the paper floor mat insert to put in my truck.. They had me place keys on the said floor mat...coronavirus is in saliva... that is before they pulled the paper floor mat insert to put in my truck.. They had me place keys on the said floor mat...coronavirus is in saliva... that is not acceptable... I am a Microbiologist by day... I pay attention to ALL hand hygiene safety items.. please advice staff that licking of fingers to pull paper results in cross contamination on many other surfaces and increases the infection rate to all who come in contact with these unknown sources More
We purchased a new Explorer last year from Roberts Ford and liked the service so much we have both our cars serviced there. All the people we have dealt with have been friendly and very helpful. and liked the service so much we have both our cars serviced there. All the people we have dealt with have been friendly and very helpful. More
Great Dealership with great sales associates! Delivered my brand new car right to my door step! No hassle and super easy to get my new car! Tomas A. Lira III is a excellent sales associate. He was very res my brand new car right to my door step! No hassle and super easy to get my new car! Tomas A. Lira III is a excellent sales associate. He was very responsive and helped me all the way until the end. Felt no pressure whatsoever anytime during our deal. A+ customer service. Don’t hesitate to ask for Tomas A. Lira III. Very nice and helpful guy through out. More
Truck Service - The Works Service was quick, done on my schedule, and the car wash job was appreciated, as always. The Service Team at Roberts is always top-notch. The Robert Service was quick, done on my schedule, and the car wash job was appreciated, as always. The Service Team at Roberts is always top-notch. The Roberts Rewards is also an additional value and much appreciated. More
Responsivce & understanding I took my Escape for routine service. They found a tire that was defective and replaced it for me. Can't say enough about Shannon, Teresa, and Rachel. I took my Escape for routine service. They found a tire that was defective and replaced it for me. Can't say enough about Shannon, Teresa, and Rachel. More
We dealt with Marcus Watson, and he was very knowledgeable, fast, easy and understanding. He was very helpful with any questions we had and was on top of his game on it. Great experience and tim knowledgeable, fast, easy and understanding. He was very helpful with any questions we had and was on top of his game on it. Great experience and time there, will recommend to anybody! More
I went to Roberts Motors today for the first time and had an wonderful experience! I came there curious on a Lincoln mks where Marcus showed me the interior and exterior of the vehicle. He laughed and showed an wonderful experience! I came there curious on a Lincoln mks where Marcus showed me the interior and exterior of the vehicle. He laughed and showed great customer service to me and my family! Couldn’t have asked for a better place to get my very first car! More