Roberts Auto Sales
Kerrville, TX
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4 Reviews of Roberts Auto Sales
Bait and Switch Thankfully I didn't buy from Robert's Auto Sales. First off I would like to point out the prices they list for vehicles on their website is their "cas Thankfully I didn't buy from Robert's Auto Sales. First off I would like to point out the prices they list for vehicles on their website is their "cash" price. Does it say this -anywhere- on the website? Nope. And they -freely- admit that. I went in looking at a 2005 Mazada Tribute. It had low mileage and from the images online looked to be in decent condition. It was listed at 8,500$. It was in my price range and something I knew I could finance. Now, that being said, I knew I had -bad- credit, so I was not shocked at the 20% APR. I did however have a 3000$ down payment. What I WAS shocked at was them telling me they have a "two program system", and now the 8500$ dollar car was now 11,500$. Which oddly enough was a direct mark up amount for the 3000$ I was putting down on the car. Weird that there was that difference which had me paying the -full- website listed price. Secondly the car on the website, which looks as if the pictures where taken -in house- is -not- what the car looked like in the lot. It had incredible wear and tear in the interior, a cigarette burn hole in the front passenger seat, as well as a tear in the back seat! In several spots the paint was worn completely off console instruments, revealing the black hard plastic under neath. Their line is: "We will do what it takes to earn your business! Come see why we are the fastest growing dealership in the Hill Country!" Except give you the price listed on the website for the vehicle, even though it says our price right above the dollar amount. Nothing about it being our "cash" price. This is a complete bait and switch situation. They get people into their lot, with false advertising, showing you online the cars that -seem- affordable. So when you get in there, needing a vehicle, they have you in the hot seat and you almost feel obligated to buy because you may have bad credit. Well I have bad credit, and I am not willing to make it WORSE with a shady company. AVOID AT ALL COSTS. Now days most dealerships will work with you, even with terrible credit. TL;DR: Scammy Place, False Advertising, Bait and Switch More
Roberts Auto Sales made our buying experience very enjoyable. They have a large inventory to choose from and made the whole process easy without the normal high pressure of car sales. We would highly enjoyable. They have a large inventory to choose from and made the whole process easy without the normal high pressure of car sales. We would highly recommend them to anyone looking for slightly used quality cars. More
If you’re looking for friendly no hassle car buying! Roberts Auto Sales is the place. I've known the Roberts Auto Sales car family for one year now and have since purchased a 2012 Chrysler from them. I Roberts Auto Sales is the place. I've known the Roberts Auto Sales car family for one year now and have since purchased a 2012 Chrysler from them. I really don't think I'll ever purchase another vehicle without consulting them first. Thank you! More
I walked into the Roberts Auto Sales office on a Monday and by Wednesday, I was rolling in the 114,100 miles Cadillac CTS Base. What else would I want? I wouldn't have picked up a car at this price if it w and by Wednesday, I was rolling in the 114,100 miles Cadillac CTS Base. What else would I want? I wouldn't have picked up a car at this price if it wasn't for the excellent customer service and high level of attention I received during my visit. Thanks to Stephen for giving me time. Several months in, I still love my car - no issues whatsoever. More