Robert DeNooyer Chevrolet
Holland, MI
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Pursuing excellence. I find that at DeNooyer they always strife to exceed your expectations. Both sales and service are running like a good oiled windmill. Nicole and Domi I find that at DeNooyer they always strife to exceed your expectations. Both sales and service are running like a good oiled windmill. Nicole and Dominque, the owners right on the floor, working alongside, giving the push to exceed a real boost:)!! Good work, always enjoy coming there. More
Tire Rotation I needed my tires rotated on my Malibu and took it to DeNooyer (where I bought it) because it is necessary to reset the tire pressure monitors when ti I needed my tires rotated on my Malibu and took it to DeNooyer (where I bought it) because it is necessary to reset the tire pressure monitors when tires are rotated. They were quick and efficient and I always like to share a word with Carmen who is very professional. More
scheduled oil change This was the second and last of my free oil change after purchase. Rep very nice and friendly. Service was timely and fast. Thank you. This was the second and last of my free oil change after purchase. Rep very nice and friendly. Service was timely and fast. Thank you. More
Replacement Key Fob When I purchased my new Silverado, there was only one keyfob. The folks at DeNooyer got me a 2nd fob at no cost and programmed it to my new truck. t When I purchased my new Silverado, there was only one keyfob. The folks at DeNooyer got me a 2nd fob at no cost and programmed it to my new truck. they were very pleasant and helful More
Wonderful Service! Laura Martinez is very honest, straight forward, and knowledgeable. I know my Equinox is being well taken care of when I bring it to DeNooyer. Keep up Laura Martinez is very honest, straight forward, and knowledgeable. I know my Equinox is being well taken care of when I bring it to DeNooyer. Keep up the good work!! More
Great Service Rep and Service Laura Martinez looked up everything that needed tI done on my Acadia, it has over 118,000 miles. She gave me prices and a thorough explanation of eac Laura Martinez looked up everything that needed tI done on my Acadia, it has over 118,000 miles. She gave me prices and a thorough explanation of each job. The prices were competitive and I stayed at that service department because of Laura's extra research for my repairs. Great job was done on all if the repairs. More
Courtesy is King Needed service but was heading out of town , service department said they would try to squeeze me in. In and out in 35 minutes on a unscheduled servic Needed service but was heading out of town , service department said they would try to squeeze me in. In and out in 35 minutes on a unscheduled service appointment. Un heard of !!! More
Shady customer service rep. Came in for an oil change. Customer Rep told me that I had a hole in my tire, a large piece of metal was sticking out of the side wall of the tire and Came in for an oil change. Customer Rep told me that I had a hole in my tire, a large piece of metal was sticking out of the side wall of the tire and it was unrepairable. I was told I would need to order a new tire for $160. I looked at the tire and saw a small nail in the tread. Thanked the DeNooyer Customer Service Rep (thinking she was nuts) and left. Took the car to discount tire and they repaired the tiny nail hole for free. Wow! Your service department needs to find better representatives. Not truthful, honest or trustworthy. Not bringing my car back. More
Installed new door lock Called Thursday at 3:30 pm , had appointment for next day 8:00 am, all done by 11:00 am. Cant beat that ! Laura Martinez very helpful ! Called Thursday at 3:30 pm , had appointment for next day 8:00 am, all done by 11:00 am. Cant beat that ! Laura Martinez very helpful ! More
Disappointed Have my truck there for the third time to fix a problem with the seat, first time it was fixed , but then a few months later had the same problem. Sec Have my truck there for the third time to fix a problem with the seat, first time it was fixed , but then a few months later had the same problem. Second time they looked at it and said they needed to order parts, third time it went in now they say the parts are still not here, if they are not here then why did they schedule me for the appointment. They are trying to make it right with a loaner but really how stupid. More