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Robert Brogden's Hays GMC - Service Center

Hays, KS

4.8
61 Reviews
Call Service Center (785) 625-3481

61 Reviews of Robert Brogden's Hays GMC - Service Center

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October 27, 2023

Very helpful and fast! Thorough and responsive to my requests. Highly recommend for car service! More

by WASINGER.AMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wasinger
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Oct 30, 2023 -

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review, Amy! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 26, 2023

friendly , accommodating, took my concerns seriously, car wash was an added bonus, convenience for servici g More

by DONBETHV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie , 5 star, and manager of service dept, 5star, Tony Aguilar
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Oct 27, 2023 -

Robert Brogden's Hays GMC responded

I appreciate you for letting others know about your experience, Don! If you ever need anything in the future, please don't hesitate to let me know. Take care! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 21, 2023

The staff at Brogdens is always very friendly, after doing business with James Motor, I was hesitant but they have been outstanding. More

by MIKIEDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Aguilar
Report | Print
Oct 23, 2023 -

Robert Brogden's Hays GMC responded

Thank you so much for taking the time to share your feedback with us, Mikie. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 20, 2023

The service department handled my service on my Yukon in a fast excellent fashion. The was very helpful and courteous. More

by SHARONKAYH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 20, 2023 -

Robert Brogden's Hays GMC responded

Thank you for putting your trust in Robert Brogden's Hays GMC, Sharon! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 20, 2023

Had the pickup serviced and some parts came in that weren't available at the time of purchase, those were also installed. Everything was done in a timely manner and had our pickup back several hours l More

by JOHNKEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Kurt are always friendly and easy to work with.
Report | Print
Oct 20, 2023 -

Robert Brogden's Hays GMC responded

Thank you for your outstanding rating about our service department, John. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 20, 2023

We appreciate their promptness and courtesy when we need their services. They consistently help is. More

by JDOLEZAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 20, 2023 -

Robert Brogden's Hays GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 20, 2023

Very good. Read a book and enjoyed a cup of hot chocolate. Like the drink station. Nice way to pass the time while waiting. More

by REBERLE150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Treinen
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Oct 20, 2023 -

Robert Brogden's Hays GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 15, 2023

The representatives at this dealership are awesome! They tend to go over and above to satisfy each customers visit. Thank you! More

by DOTYSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department…Scott and Curt
Report | Print
Oct 17, 2023 -

Robert Brogden's Hays GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Cole Reed, Sales Manager creed@brogdenauto.com

October 13, 2023

We had warranty work done on our pickup. We were able to get it in very fast and were very thankful for that. Everyone was very nice and helpful. More

by ZIKEGIL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
Report | Print
Oct 13, 2023 -

Robert Brogden's Hays GMC responded

Hello, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Robert Brogden Hays GMC's Service Department. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

September 30, 2023

Excellent work, clean and fast service, dropped off and brought the vehicle to me after More

by alansramek58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Oct 03, 2023 -

Robert Brogden's Hays GMC responded

I appreciate you for letting others know about your experience, Alan! If you ever need anything in the future, please don't hesitate to let me know. Take care! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

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