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Robert Brogden's Hays GMC - Service Center

Hays, KS

4.8
68 Reviews

68 Reviews of Robert Brogden's Hays GMC - Service Center

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February 11, 2024

Every interaction with the dealership is professional. From the purchase a year ago to oil changes, this place is really top notch! Very customer friendly! More

by MICHELLE3529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 13, 2024 -

Robert Brogden's Hays GMC responded

Thank you so much for taking time out of your day to share your experience with everyone, Michelle. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 06, 2024

Great sales and service team- highly recommend. They gave me a great trade in offer, super fair price on a new-to-me car, and also fixed some slight damage the new car had. 10/10 More

by KHATFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Treinen
Feb 08, 2024 -

Robert Brogden's Hays GMC responded

I cannot thank you enough for your wonderful review of Robert Brogden's Hays GMC and for your referrals and recommendations! It was a pleasure to assist you and please let me know when we can do so again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 06, 2024

Great service; easy to make appointments, and they are always friendly and accommodating. Speedy service. More

by moirajoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Robert Brogden's Hays GMC responded

Hi, and thanks for your kind words! We appreciate our team here at Robert Brogden's Hays GMC and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 25, 2024

Everyone in service is always very helpful, Curt klaus and Scott pfannenstiel always get me in when I need in it and I. A timely matter More

by BPFANNENSTIEL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt klaus and scott pfannenstiel
Jan 26, 2024 -

Robert Brogden's Hays GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. I will be sure to share your kind words with the team. Please do not hesitate to come back again if you need anything else in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 15, 2024

Great work and fast! Great services work. Freindely atmosphere. Good customer service Danny always does a great job on my truck More

by BENNETTOIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Jan 17, 2024 -

Robert Brogden's Hays GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 05, 2024

Outstanding staff to work with, they got my vehicle in quickly and performed the service I requested More

by SWASINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
Jan 08, 2024 -

Robert Brogden's Hays GMC responded

Thanks for this great review! I can't tell you enough how much I appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 04, 2024

Got in and out quickly. Bought the pickup there and have it serviced there amen More

by jhaas47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
Jan 05, 2024 -

Robert Brogden's Hays GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

December 15, 2023

Through different names they have been my dealer for years. Friendly, dependable, available, the service is prompt and whether I need to be dropped off, picked up, or my vehicle returned when service i More

by mleas44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt, Scott
Dec 18, 2023 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

December 14, 2023

The service department did great. However, I another an issue with the ceramic coat which was pre-installed on the vehicle when I purchased it. The Service Department said the issu More

by M&M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Aguilar
Dec 14, 2023 -

Robert Brogden's Hays GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 10, 2023

Got me in on time and completed the job in timely manner. Service department does a great job. More

by SIXTOESFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt
Dec 12, 2023 -

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

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