Robert Brogden's Hays GMC - Service Center

Through different names they have been my dealer for years. Friendly, dependable, available, the service is prompt and whether I need to be dropped off, picked up, or my vehicle returned when service i years. Friendly, dependable, available, the service is prompt and whether I need to be dropped off, picked up, or my vehicle returned when service is finished, they have always provided what was needed. More

The service department did great. However, I another an issue with the ceramic coat which was pre-installed on the vehicle when I purchased it. The Service Department said the issu However, I another an issue with the ceramic coat which was pre-installed on the vehicle when I purchased it. The Service Department said the issue would have to be handled by Sales. I spoke with the salesperson about it but he never called me back. Since the ceramic coat was pre-installed, we didn't have a choice on whether or not to pay for it if we wanted the vehicle. (we would NOT have installed it if we had a choice). Nevertheless, when we had a claim related to the ceramic coating, no response. More

Got me in on time and completed the job in timely manner. Service department does a great job. Service department does a great job. More

The Service Dept went above and beyond to get my vehicle repaired. Scott went above and beyond in the Service Dept. The turbo boost went out and warranty had expired by 70 days. Scott called in to see if repaired. Scott went above and beyond in the Service Dept. The turbo boost went out and warranty had expired by 70 days. Scott called in to see if he could get warranty coverage as the mileage is low on this vehicle, and he was able to get the work covered! Had to wait on parts for approx 3wks, but this was not their fault. They gave me a loaner for the time my vehicle was in the shop. I live 35miles away and that was a true blessing!! They kept me informed along the way and when the parts all arrived my vehicle was repaired quickly. I will be recommending them to everyone!! Thank you for all your hard work! More

Fast service, great explanation of the services. Clean facility. Friendly staff I would def recommend Clean facility. Friendly staff I would def recommend More

They were on time. Great communication. Friendly staff. There was a person in line before me who was rude to the service staff and the staff member remained very profes Great communication. Friendly staff. There was a person in line before me who was rude to the service staff and the staff member remained very professional and polite. More

Great communication after the parts were ordered and service was very quick. Waiting room was clean and stocked with beverages for waiting customers. service was very quick. Waiting room was clean and stocked with beverages for waiting customers. More

Great customer service always welcoming and very friendly. And we get our vehicle in right away friendly. And we get our vehicle in right away More

We were satisfied with our oil change and check up on our car recently in Hays. car recently in Hays. More

We were there a little early and they got my vehicle in for its oil change right away. We appreciate the promptness! for its oil change right away. We appreciate the promptness! More