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Robert Brogden's Hays GMC - Service Center

Hays, KS

4.8
61 Reviews
Call Service Center (785) 625-3481

61 Reviews of Robert Brogden's Hays GMC - Service Center

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February 22, 2024

Fantastic service department! Definitely recommend. Fast friendly service and things are fixed right the first time. More

by scottpp51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 23, 2024 -

Robert Brogden's Hays GMC responded

Hi Scott, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Robert Brogden's Hays GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 21, 2024

VERY COURTEOUS AND HELPFUL. EASY TO DEAL WITH. GOOD LOCATION. PLEASANT WAITING ROOM. COFEE AND WATER TO DRINK. More

by DSWEIGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EVERY ONE IN SERVICE DEPARTMENT
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Feb 23, 2024 -

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 12, 2024

Awesome sales staff with as good service staff from mechanics to service advisers very professional fair. More

by TGARDNER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Robert Brogden's Hays GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 11, 2024

Every interaction with the dealership is professional. From the purchase a year ago to oil changes, this place is really top notch! Very customer friendly! More

by MICHELLE3529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 13, 2024 -

Robert Brogden's Hays GMC responded

Thank you so much for taking time out of your day to share your experience with everyone, Michelle. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 06, 2024

Great sales and service team- highly recommend. They gave me a great trade in offer, super fair price on a new-to-me car, and also fixed some slight damage the new car had. 10/10 More

by KHATFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Treinen
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Feb 08, 2024 -

Robert Brogden's Hays GMC responded

I cannot thank you enough for your wonderful review of Robert Brogden's Hays GMC and for your referrals and recommendations! It was a pleasure to assist you and please let me know when we can do so again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 06, 2024

Great service; easy to make appointments, and they are always friendly and accommodating. Speedy service. More

by moirajoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Robert Brogden's Hays GMC responded

Hi, and thanks for your kind words! We appreciate our team here at Robert Brogden's Hays GMC and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 25, 2024

Everyone in service is always very helpful, Curt klaus and Scott pfannenstiel always get me in when I need in it and I. A timely matter More

by BPFANNENSTIEL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt klaus and scott pfannenstiel
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Jan 26, 2024 -

Robert Brogden's Hays GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. I will be sure to share your kind words with the team. Please do not hesitate to come back again if you need anything else in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 15, 2024

Great work and fast! Great services work. Freindely atmosphere. Good customer service Danny always does a great job on my truck More

by BENNETTOIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Jan 17, 2024 -

Robert Brogden's Hays GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 05, 2024

Outstanding staff to work with, they got my vehicle in quickly and performed the service I requested More

by SWASINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
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Jan 08, 2024 -

Robert Brogden's Hays GMC responded

Thanks for this great review! I can't tell you enough how much I appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 04, 2024

Got in and out quickly. Bought the pickup there and have it serviced there amen More

by jhaas47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
Report | Print
Jan 05, 2024 -

Robert Brogden's Hays GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

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