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Robert Brogden's Hays GMC - Service Center

Hays, KS

4.8
73 Reviews
Call Service Center (785) 625-3481

73 Reviews of Robert Brogden's Hays GMC - Service Center

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June 03, 2024

Got appointment quickly and they looked for problem. They took me home and picked me up also More

by DLDREHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Robert Brogden's Hays GMC responded

Thank you for sharing your positive experience with us, we appreciate your review. We're glad to hear that you were able to get an appointment quickly and that we could assist you with looking for the problem. Our team is always here to help, and we're pleased that we could provide you with transportation as well. We look forward to serving you again in the future at Robert Brogden's Hays GMC. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

May 13, 2024

Excellent service. Scott and the mechanic were very nice and helpful. They were able to get my pickup in to be worked on quickly. More

by ZIKEGIL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
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May 15, 2024 -

Robert Brogden's Hays GMC responded

Thank you for sharing your positive experience with us at Robert Brogden's Hays GMC. We are thrilled to hear that Scott and our mechanic provided you with excellent service and were able to assist with your pickup promptly. We appreciate your feedback and look forward to serving you again in the future. Drive safely! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

May 07, 2024

Can't say enough about Curtis (? ). He always provides me with such great, friendly and timely service. More

by LEANNE_KROEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Service Dept.
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May 09, 2024 -

Robert Brogden's Hays GMC responded

Thank you, Leanne! Curtis is a valued member of our team at Robert Brogden's Hays GMC, and I'm thrilled to hear about the excellent service you received. I appreciate your kind words and look forward to serving you again in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

May 03, 2024

Very helpful, friendly, great service department, when I call they always can get an appointment scheduled in a timely matter and at times on the same day if I need it More

by BPFANNENSTIEL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel and Curt not sure of his last name in the service department
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May 06, 2024 -

Robert Brogden's Hays GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as I am always here to help. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

May 02, 2024

Excellent service in a timely fashion. We appreciated the twenty one point inspection, the extra effort to find new tires, and feedback in the process. More

by JCURREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Klaus
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May 05, 2024 -

Robert Brogden's Hays GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

April 26, 2024

Danny Hachmeister and his crew take care of our vehicles with care and hard work. More

by Dreher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hachmeister
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Apr 29, 2024 -

Robert Brogden's Hays GMC responded

Dreher, we are truly grateful for this awesome review! We are thrilled that Danny and his crew were able to take care of you. He is a great asset to our team, and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

April 03, 2024

Tyler Chad, and Tony are great. !! My salesman Aaron… not so much or I would have given 5 Stars More

by patricktoepfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Treinen
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Apr 05, 2024 -

Robert Brogden's Hays GMC responded

Patrick, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

March 25, 2024

When you want the job done right you have to take it to the best!! More

by nyarmer7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Robert Brogden's Hays GMC responded

Thank you for this amazing review! I really appreciate your business! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

March 15, 2024

Great Service! Quick and friendly. The department got us in right on time and worked was completed perfectly. More

by EMFLECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Treinen
Report | Print
Mar 18, 2024 -

Robert Brogden's Hays GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Robert Brogden's Hays GMC special. Reviews like yours help me to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. I would love to work with you again in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

March 07, 2024

Good service and they have excellent knowledge and very personable Always get our service done there More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service area. Scott and Curt
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Mar 08, 2024 -

Robert Brogden's Hays GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Carol. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

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