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Robert Brogden's Garden City GMC - Service Center

Garden City, KS

4.5
174 Reviews

174 Reviews of Robert Brogden's Garden City GMC - Service Center

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January 31, 2024

Very easy to work with. Good customer service. Employees are always trying to do a great job and are very knowledgeable and helpful. More

by bajackson56
Recommend Dealer
Yes
Employees Worked With
Eileen
Feb 08, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for putting your trust in Robert Brogden's Garden City GMC! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, the Team at Robert Brogden's Garden City GMC

January 31, 2024

Good service and very courtesy. Same great people Will continue to do business with them. More

by dtdechante
Recommend Dealer
Yes
Employees Worked With
Eileen Foley
January 29, 2024

I had my vehicle in there in December and had several repairs done. I took it back around a month later and there was another 3,300 dollars of work needing to be done. I wonder why these last repairs wer More

by jesusfreak47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, the Team at Robert Brogden's Garden City GMC

January 27, 2024

This dealer told me it would be three hours for the steering assembly replacement and they called two hours later and said they were done. Excellent job and friendly staff. More

by Buck52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie and Buzz
Feb 08, 2024 -

Robert Brogden's Garden City GMC responded

We cannot thank you enough for this glowing review of our service center, Buck! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

January 25, 2024

When I call for a service they are eager to help and accommodate an appointment that fits my schedule. More

by sophia.hernandez1
Recommend Dealer
Yes
Employees Worked With
Eileen Daniels
Feb 08, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your outstanding rating about our service department, Sophia. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, the Team at Robert Brogden's Garden City GMC

January 23, 2024

We are always treated so well! Everyone there takes such good care of us! We get treated like the most important customer. More

by ambermpalmer
Recommend Dealer
Yes
Employees Worked With
Ilene
January 15, 2024

Took my Cadillac in for a normal routine oil change and tire rotation. Could not complete my full inspection and could not check the battery. Notified me it's in the trunk and would have to dissemble to ch More

by Alexxi4
Recommend Dealer
Yes
Employees Worked With
Service department
January 14, 2024

Everyone was great price was not a little much for only an oil change Cost is ridiculously high More

by SDBUTLER66
Recommend Dealer
Yes
Employees Worked With
Eileen
January 14, 2024

They are spot on with how long it takes and are very nice They are precise with their job. They are the best at their job. I purchase vehicles there because of excellent service. More

by NMCLAIN
Recommend Dealer
Yes
Employees Worked With
Eileen and her sister
January 12, 2024

I've had good experiences with the entire service staff for years. They know me, take good care of my vehicles and are professional. More

by harder.douglas
Recommend Dealer
Yes
Employees Worked With
Eileen