Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Robert Brogden Buick GMC - Service Center
Olathe, KS
1,895 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,895 Reviews of Robert Brogden Buick GMC - Service Center
Sort by
August 08, 2024
I had an issue with a brand new 2024 Acadia Denali. When driving 35 or 40 mph, the steering would pull to the left. They trouble shot the problem, rotating tires, checking alignment and couldn’t nail i When driving 35 or 40 mph, the steering would pull to the left. They trouble shot the problem, rotating tires, checking alignment and couldn’t nail it down at first. Since this Acadia incorporated new features there were some unknowns to deal with. They continued to research the issue and found that the problem was something to do when it was manufactured. It didn’t take long to make the correction. Great work guys. The vehicle is super and fun to drive. Thank you. More
by CJBLIESE
Verified Customer
August 06, 2024
Brian went out of his way to ensure timely communication and addressed any of our concerns. and addressed any of our concerns. More
by anthornton40
August 04, 2024
Easy to schedule and fast, reliable service - people are friendly and always responsive - never had an issue friendly and always responsive - never had an issue More
by NICHOLSB0
Employees Worked With
August 04, 2024
Everyone we worked with was knowledgeable, kind, helpful and had wonderful communication. They worked with our warranted company and were amazing! and had wonderful communication. They worked with our warranted company and were amazing! More
by Jennystroms
Employees Worked With
Jenah. She was exceptionally helpful and wonderful to work with.
July 31, 2024
Everyone was absolutely wonderful and helpful! Top notch service! The service center is top notch with everything! Top notch service! The service center is top notch with everything! More
by M.SWARTZ2262
Employees Worked With
July 28, 2024
They were great to work with. Not high pressure sales. While I had to wait on a part, they made it right and even delivered to my home. That got high marks!! Not high pressure sales. While I had to wait on a part, they made it right and even delivered to my home. That got high marks!! More
by kcbookworm17
July 24, 2024
This was simply for an oil change and not major work. All was good as usual. All was good as usual. More
by FRANZB
Employees Worked With
July 21, 2024
Professional, timely repairs, knew what I was going to pay, and worked with me on coupons and gym rewards. pay, and worked with me on coupons and gym rewards. More
by FRANZB
Employees Worked With
July 21, 2024
Very good customer service, completed faster than quoted. It was the day after July 4th and they were short-staffed but generously scheduled a follow up the next week. It was the day after July 4th and they were short-staffed but generously scheduled a follow up the next week. More
by sfleischaker
Employees Worked With
