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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.4
1,952 Reviews
Call Service Center (913) 712-9342

1,952 Reviews of Robert Brogden Buick GMC - Service Center

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October 29, 2024

Brian did a great job explaining every thing and finding my extended warranty from another dealership. More

by short32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
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Oct 30, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience at Robert Brogden Buick GMC. Our team strives to provide excellent service, and it's great to know that Brian was able to assist you in finding your extended warranty. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 27, 2024

Thank you for Brogden’s great service! Brian thank you for taking care of me and thank to the person who changed my oil, rotated my tires, and the maintenance check! More

by PAMROUSSELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Robert Brogden Buick GMC. It's wonderful to know that Brian and our service team provided you with excellent care during your visit. We appreciate your support and look forward to seeing you again for your next service! Sincerely, The Robert Brogden Buick GMC Team

October 26, 2024

Extremely fast service and all around great experience. Would definitely recommend to family and friends. More

by garrettstites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Phegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an extremely fast service and a great experience at Robert Brogden Buick GMC. Your recommendation means a lot to us! We look forward to welcoming you back and assisting your family and friends in the future. Sincerely, The Robert Brogden Buick GMC Team

October 25, 2024

I was able to have my refund taken care of . Appreciate all the help from the service dept More

by teresamoore12818
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart, David Estrada
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Oct 25, 2024 -

Robert Brogden Buick GMC responded

Thank you for your review! We're glad to hear that our service department was able to assist you with your refund. Your appreciation means a lot to us at Robert Brogden Buick GMC. We look forward to helping you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 21, 2024

Fast and thorough service and fair price. They want me to write more words to submit this, so here's more words. More

by jacksondavidc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Phegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced fast and thorough service at Robert Brogden Buick GMC, along with fair pricing. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 20, 2024

Great customer service yet again. Much appreciated and took care of my vehicle and dealing with my warranty company More

by ewfinch22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Report | Print
Oct 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service and that we were able to assist you with your vehicle and warranty company. Your appreciation means a lot to us at Robert Brogden Buick GMC. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 19, 2024

Everybody, especially Brian, was extremely helpful getting me in and out in a reasonable time!! Robert Brogden’s service department is top notch!! Thanks Brian! More

by sherrera3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We really appreciate you taking the time to acknowledge Brian and our service team at Robert Brogden Buick GMC. We're thrilled to hear you had a great experience and that we could assist you efficiently. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 18, 2024

Easy transaction. Sales person found dents on new car and promptly resolved the issue. Found missing items on car. Those were added without issue. More

by 71-caddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your transaction went smoothly and that our team at Robert Brogden Buick GMC was able to address the issues you encountered with your new car promptly. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 18, 2024

For the most part the experience was great. The finance department was nit forthcoming with some details. For example nor wanting us choose gm finance but instead wanting us to go with other ba More

by lovemoretambaoga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Self
2.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastien Granger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Land
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dominik Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Skid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenah Huff
2.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Habiger
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Oct 21, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the finance department at Robert Brogden Buick GMC. Your concerns about the financing options will be looked into, as we aim to provide transparency and choice to our customers. If you have any further questions or would like to discuss this matter, please feel free to contact us directly. We value your input and hope to serve you better in the future. Sincerely, The Robert Brogden Buick GMC Team

October 17, 2024

Great service. Vehicle is taken care of promptly. Factory recalls explained and taken care of. Staff is friendly and professional More

by MOTSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the service you received at Robert Brogden Buick GMC. It's great to hear that our team was able to address the factory recalls and that you found our staff friendly and professional. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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