Robert Brogden Buick GMC - Service Center
Olathe, KS
1,959 Reviews of Robert Brogden Buick GMC - Service Center
The service was very quick and the staff was super friendly. They always do a great job friendly. They always do a great job More
deal was ok we like the acadia we live 200 miles away and they delivered it very much appreciated but only after they had me drive all the way there for nothing.communication is very poor at this dealership. they delivered it very much appreciated but only after they had me drive all the way there for nothing.communication is very poor at this dealership. More
I had a 1 pm appointment to have the oil changed and the tires rotated. I was there at 1 pm. They knew that I would be waiting. Approximately 50 minutes later my truck was finally taken from the check-in tires rotated. I was there at 1 pm. They knew that I would be waiting. Approximately 50 minutes later my truck was finally taken from the check-in area. I checked out at 3:50 pm. I was there for 3 hours, one hour of which my truck sat in the check-in bay. If I had known that there would be one hour of downtime, I would have arrived at 2 pm and would not have wasted one hour that could have been more productively spent. There were also recall issues that needed attention and 3 days later they called and asked me to and return as they had forgotten to complete one of the recall issues. I am not impressed! More
Worked with Steve in the Service Department and he was clear in explaining repairs, costs and options. Work was completed in a timely fashion and transportation was provided to and from the dealership. clear in explaining repairs, costs and options. Work was completed in a timely fashion and transportation was provided to and from the dealership. More
My appointment time was 8am, they got started on time, finished the work efficiently. I was kept up to date on the progress. The service team was very friendly. I will definitely return! finished the work efficiently. I was kept up to date on the progress. The service team was very friendly. I will definitely return! More
Was a pleasure taking possession of our new truck. It took about 3 months but worth it. Service that day was supreme, in and out in about 45 minutes. Thanks to all! It took about 3 months but worth it. Service that day was supreme, in and out in about 45 minutes. Thanks to all! More