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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.4
1,955 Reviews
Call Service Center (913) 712-9342

1,955 Reviews of Robert Brogden Buick GMC - Service Center

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December 09, 2023

Having bought my car at this dealership, I feel comfortable bringing my car back for servicing. I trust that they will only do what I have scheduled, and if anything else is needed, they will discu More

by betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
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Dec 11, 2023 -

Robert Brogden Buick GMC responded

Betty, it’s great to know that Brian provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Robert Brogden Buick GMC Team

December 08, 2023

Brian was great to work with in servicing my car this week and communicated well. More

by jasont2
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
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Dec 11, 2023 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience working with Brian, Jason! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

December 07, 2023

The service department staff were very polite, knowledgeable and helpful. I was very pleased with the assistance I received. More

by 5DBAKERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Report | Print
Dec 08, 2023 -

Robert Brogden Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Robert Brogden Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

December 06, 2023

Brian was very helpful and courteous and the overall service experience was excellent and very speedy. More

by CYNTHIA.J.MOGOLOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Report | Print
Dec 06, 2023 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience working with Brian, Cynthia! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

December 04, 2023

The agent was helpful and service was prompt. I waited in a clean, nicely furnished waiting area and all was pleasant. Thank you ! More

by joyceflowers364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Report | Print
Dec 05, 2023 -

Robert Brogden Buick GMC responded

Joyce, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

December 03, 2023

The team did a great job getting my vehicle in and out quickly and answering some additional questions I had about warranty More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Report | Print
Dec 04, 2023 -

Robert Brogden Buick GMC responded

Thank you for the kind words, Eric. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Robert Brogden Buick GMC Team

December 03, 2023

Max was good. He took good care of me. The problem is I keep bringing my truck in for the same problems, that they seem to fix. More

by ted.russell49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Robert Brogden Buick GMC responded

Ted, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Robert Brogden Buick GMC Team

December 02, 2023

Everything was good. No major complaints. They need a better waiting area for the amount of people they are servicing. More

by Black_Jack_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Report | Print
Dec 04, 2023 -

Robert Brogden Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Robert Brogden Buick GMC Team

November 30, 2023

The service agent that greeted us was friendly and helpful. The quality of work performed in a timely manner. More

by sgarvey53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Report | Print
Nov 30, 2023 -

Robert Brogden Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Robert Brogden Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

November 29, 2023

Fantastic experience. In and out in less than forty minutes for oil chance, inspection and tire rotation. My serviceman was top notch. More

by Tiger Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Report | Print
Nov 30, 2023 -

Robert Brogden Buick GMC responded

Bill, we are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Robert Brogden Buick GMC Team

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