Robert Brogden Buick GMC - Service Center

Best service department in Kansas City. I would highly recommend to anyone to use Brogden for sales and service. I would highly recommend to anyone to use Brogden for sales and service. More

Great guys, Awesome manager! Bought two new Trucks from them in the past 3 years. Bought two new Trucks from them in the past 3 years. More

They must not use protective floor mats in the service area because they left a large oily or greasy footprint on the drivers floor mat. UPDATE - revised rating to 5 star. Brogden service team contact area because they left a large oily or greasy footprint on the drivers floor mat. UPDATE - revised rating to 5 star. Brogden service team contacted me immediately to make this right. Took my car in and they cleaned all the stains in less then 10 minutes. Very satisfied with their response. More

Brogden GMC has been great to maintain my 2014 GMC Terrain and it is always done well. The staff is always friendly and helpful. I look forward to the next time at the dealership! Thank you for ever Terrain and it is always done well. The staff is always friendly and helpful. I look forward to the next time at the dealership! Thank you for everything you do....! More

I was told tire rotation was included in the oil change price but was charged a higher price. I was also just given a hand written scribbled up sheet of paper with the estimates for the work that needs to price but was charged a higher price. I was also just given a hand written scribbled up sheet of paper with the estimates for the work that needs to be done. I thought I should receive a computer print out. More

Asked that car be washed when service to my car was completed but this was not done . completed but this was not done . More

Dealership got me right in and out for normal maintenance. Very much appreciate their work. maintenance. Very much appreciate their work. More

It was east to apply coupons to the service. Alyssa made sure I was up to date on recommended maintenance schedule items without upselling. Alyssa made sure I was up to date on recommended maintenance schedule items without upselling. More

Allysa and the service office staff were great. The shop workers need to step up their game. They left greasy hand prints on the exterior of my truck and dropped the truck off upfront, but told no The shop workers need to step up their game. They left greasy hand prints on the exterior of my truck and dropped the truck off upfront, but told no one it was there and left it unlocked with the keys in it. More

Nice clean friendly and easy to work with. Alyssa Raby was thorough and did a great job of providing feedback Alyssa Raby was thorough and did a great job of providing feedback More