Robert Brogden Buick GMC - Service Center
Olathe, KS
1,954 Reviews of Robert Brogden Buick GMC - Service Center
Nice waiting space, easy to check in, Alyssa was helpful and quite nice. Enough seats and much room to sit. Very nice to get a text when car is ready, and quite nice. Enough seats and much room to sit. Very nice to get a text when car is ready, More
Ryan did great. Alyssa was wonderful. I will be back for my free oil change. Alyssa was wonderful. I will be back for my free oil change. More
Service Rendered s were understaffed resulting in a rather long delay getting checked in from t an oil change. Once checked in everything went well. rather long delay getting checked in from t an oil change. Once checked in everything went well. More
You have succeeded not only in discouraging me from servicing my car again at Brogden, but from buying another car from your dealership. Simply stated, "SVC ADMIN FEE," "SHOP SUPPLIES" (on top of a $1 servicing my car again at Brogden, but from buying another car from your dealership. Simply stated, "SVC ADMIN FEE," "SHOP SUPPLIES" (on top of a $115 4-quart oil change/tire rotation), attempt to sell cabin air filter ($160, what!?) prior to GM/Buick recommended service interval, and to sell tires at a ridiculous price with no tread measurements on the work sheet. Not really Ms. Raby's fault. It's obviously the dealership's pressure and work environment. You must make enough scamming other customers to compensate for the ones you lose. Interesting business model. Bye. GM will be hearing about my experience. More
Alyssa Raby went above and beyond to help us with a lung nut issue. The issue started at about 2 pm and by 3:30 pm, due to her persistence, to help fix the issue was corrected. She completed the work herse nut issue. The issue started at about 2 pm and by 3:30 pm, due to her persistence, to help fix the issue was corrected. She completed the work herself this after the service department was closed. This was one of the best experiences we have ever had at a car dearship. More