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Robert Brogden Buick GMC - Service Center
Olathe, KS
1,895 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,895 Reviews of Robert Brogden Buick GMC - Service Center
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December 30, 2023
Nice folks good service. Prompt and knowledgeable professionals. I have been coming here for service for 10 years. Prompt and knowledgeable professionals. I have been coming here for service for 10 years. More
by JPHAR1967
Verified CustomerEmployees Worked With
December 30, 2023
Always exceptional people and pricing. Favorite GMC dealer in the metro. Couldn’t ask for a better experience. Favorite GMC dealer in the metro. Couldn’t ask for a better experience. More
by Xjdollar
Employees Worked With
December 29, 2023
Service department is less than desirable to work with. Service writers are in no hurry to help and are not very customer service oriented. The guys that do the oil changes and tire rotations lack general Service writers are in no hurry to help and are not very customer service oriented. The guys that do the oil changes and tire rotations lack general knowledge and or reading skills. I have had multiple issues with tire pressures being right on my truck after the service is completed. Door sticker recommends 60 front and 80 in the rear. Three separate oil changes and all the is done is the rotate the tires and add some air. Never once have those pressures met the door sticker. Plus I always check the lug nut torque and have to tighten lug nuts that are not tight. I have talk with the service manager Brian 3 times and I have gotten, I’m trying to make changes. Well it’s the same and nothing has changed over the past 10 months. More
by stevo1000rr
Employees Worked With
December 19, 2023
Fast service. Great people to work with. Everyone is very kind and helpful they are mindful of my vehicle’s needs Great people to work with. Everyone is very kind and helpful they are mindful of my vehicle’s needs More
by JENNIFER_KELLOGG
Employees Worked With
December 18, 2023
Received great service from Brian Everhart to resolve a longtime problem with my Acadia transmission issues that were defined in a letter that I submitted to GMC. We had to deal with the GM strike delay o longtime problem with my Acadia transmission issues that were defined in a letter that I submitted to GMC. We had to deal with the GM strike delay of getting the parts but once the parts were received, Brian got me in and resolved the problems so far and hopefully forever. Thanks! Also, upon request, Max took care of getting me the itemized list of parts to be installed that helped me to see that the latest vintage parts were being utilized. This was just what I was looking for. Thanks again! More
by rshowers5
December 13, 2023
I can't even begin to express my gratitude with Lee Habiger's service at Robert Brogden Service Department. From a horrible situation, to a tow truck ride, to "I got you Rick". Lee got things moving Habiger's service at Robert Brogden Service Department. From a horrible situation, to a tow truck ride, to "I got you Rick". Lee got things moving immediately, called me with every update and had me up and rolling again in no time at all. Thanks Lee!!! More
by rr123
Employees Worked With
Lee Habiger
December 13, 2023
Max was the service writer and he really helped me with my vehicle. I had a oil change and tire rotation my vehicle. I had a oil change and tire rotation More
by THEMANSTAN7
Employees Worked With
December 12, 2023
Great experience at Robert Brogden! Jimmy, Sebastian and Paul worked hard to keep my business and get me the best deal possible! Jimmy, Sebastian and Paul worked hard to keep my business and get me the best deal possible! More
by SOCIAL.ABBY
December 10, 2023
Always love bringing my vehicle to Brogden - pleasant and helpful staff and a great waiting room and accommodations, on top of the great service for my GMC Terrain (which I love and purchased at Brogden).Tha helpful staff and a great waiting room and accommodations, on top of the great service for my GMC Terrain (which I love and purchased at Brogden).Thank you! More
by Joeybeth
Employees Worked With
