Robert Brogden Buick GMC - Service Center
Olathe, KS
1,901 Reviews of Robert Brogden Buick GMC - Service Center
Great Service Done Great Service is done on everything you asked to have done. And it is completed very fast with the great service crew too. And other special person th Great Service is done on everything you asked to have done. And it is completed very fast with the great service crew too. And other special person that come to talk to you to make sure everything was done great. This special person was Dennis Fisher More
Service required for my 4 year old Buick (from Brogden Motor I was very pleased with the service I received at Brogden Buick. It was just a requited "oil & filter change tire rotation, and general check-up", b I was very pleased with the service I received at Brogden Buick. It was just a requited "oil & filter change tire rotation, and general check-up", but all the service I received was excellent for me. The waiting area is always very clean, which I appreciate. Thank you. More
Pontiac Solstice I purchased my Solstice over 10 years ago from Scotty at Brogden. The service is great. Scotty and I remain good friends and now my good friend Mary h I purchased my Solstice over 10 years ago from Scotty at Brogden. The service is great. Scotty and I remain good friends and now my good friend Mary has purchased a Buick Encore and she couldn’t be more pleased. More
It was very easy they did a great job at a reasonable price. Would never go anywhere else after the experience I have had at Brogden. I feel service or purchasing a vehicle they are the best. Can't say enough go Would never go anywhere else after the experience I have had at Brogden. I feel service or purchasing a vehicle they are the best. Can't say enough good about my experiences there More
Very Friendly I had my Enclave services as a follow up to o my purchase. Everyone was nice and friendly. The shuttle service was great both to and from the dealer I had my Enclave services as a follow up to o my purchase. Everyone was nice and friendly. The shuttle service was great both to and from the dealership. The work looks great. Good experience. More
Happy veteran Excellent job. Faster than expected. No one else will ever work on my vehicle. That's including me Its either Brogden or nothing. Thank you. Excellent job. Faster than expected. No one else will ever work on my vehicle. That's including me Its either Brogden or nothing. Thank you. More
Car Salespersons I do not make decisions quickly and I have never been fond of car sales people but Bob Meyers is very patient, helpful and kind. I am glad to see I do not make decisions quickly and I have never been fond of car sales people but Bob Meyers is very patient, helpful and kind. I am glad to see the service department at Brogden "slowly" becoming more customer friendly and a place that is more enjoyable to wait. More
Class act service! The service advisor Cody, and the entire service team were professional, courteous, and thorough. No gimmicks or slick sales attempts. This is the onl The service advisor Cody, and the entire service team were professional, courteous, and thorough. No gimmicks or slick sales attempts. This is the only service department I will trust with my vehicles and my money. And besides $29.99 for a full synthetic oil change with tire rotation! Hard to beat. More
Mistakes happen, but their follow through was world class. We dropped off our new Terrain to have a trailer hitch installed. Because of how new the vehicle was, there were issues with getting it installed and We dropped off our new Terrain to have a trailer hitch installed. Because of how new the vehicle was, there were issues with getting it installed and unfortunately some damage occurred during the installation as well. Steve Kiper (the service manager) was up front and honest about the whole ordeal and said he'd do whatever it took to make it right. Steve kept his word and handled every single request I had made to get both the damages fixed, the hitch installed correctly, and to meet our satisfaction over the errors that occurred during the process. Steve said he understood that this was not the finish once it was all resolved, but the start of delivering a good experience for us and I really appreciated that as a lot of places just do what they can to fix their issue and then kick you out the door. Steve made it clear he wanted to build a relationship based on trust and integrity with us which can be rare in the automotive business. Mistakes happen and I understand that. No one is perfect. Steve's willingness to go above and beyond convinced us that the service department at Robert Brogden is one we can use in the future to have our Terrain taken care of. More
Trevor in the service dept was very helpful . Trevor in service was great to work with. I had a few very minor things that needed fix in my purchase of mu 2015 buick enclave. I love tje car. Trevor in service was great to work with. I had a few very minor things that needed fix in my purchase of mu 2015 buick enclave. I love tje car. More