Robert Brogden Buick GMC - Service Center

Took longer than I expected but excellent customer service. Your waiting room television is set on some sort of loop and if you have to be there for a couple of hours it would ha e been nice for the dealership Your waiting room television is set on some sort of loop and if you have to be there for a couple of hours it would ha e been nice for the dealership to have options. I would have rather watch local or national news then the wedding channel. Had to put earplugs in to watch it on my laptop. More

Falsely charged but has been corrected I brought my Sierra truck in for a oil change and transmission service last Saturday afternoon. I was called and given my costs over the phone and wa I brought my Sierra truck in for a oil change and transmission service last Saturday afternoon. I was called and given my costs over the phone and was charged my credit card via the phone because I made arrangements to pick up the truck after the service departments closing time. When I came to pick up the truck the sales receptionist gave me my keys and receipt. The receipt was $60 more than the amount I was told over the phone. I have the Ally oil change program and was charged for the oil change. This was discussed with the service writer when I brought the truck in. There was no one to dispute this charge since the service department was closed. I contacted my service writer the following Monday and left a message. There has been no response from anyone at Brogden so far. This makes me wonder if the added charge was not a simple mistake but rather trying to run up my bill. Seems very dishonest to me. More

They love me n my car!! I love my service girl!! Kristen always takes care of me from making the appointment, to letting me request my favorite mechanic Ryan, to making sure I love my service girl!! Kristen always takes care of me from making the appointment, to letting me request my favorite mechanic Ryan, to making sure I am satisfied with my total experience!! More

FIve star rating says it all. Schedule set and kept in timely and professional manner. No waiting beyond the expected time to perform said maintenance. Plus made purchases beyond s Schedule set and kept in timely and professional manner. No waiting beyond the expected time to perform said maintenance. Plus made purchases beyond service work at very agreeable prices. More

Great job trouble shooting a difficult starting problem The service team did a great job identifying that my windshield was leaking and created a short on my fuse/breaker panel which disabled my vehicle. A The service team did a great job identifying that my windshield was leaking and created a short on my fuse/breaker panel which disabled my vehicle. After drying out my car and replacing my weakened battery, I was able to get my windshield replaced. Great team of service specialists and advisers More

Very quick and courteous Every time I have to visit the dealership everyone is very courteous and on top of things at all times at getting things done as quick as possible Every time I have to visit the dealership everyone is very courteous and on top of things at all times at getting things done as quick as possible More

Excellent service attention to details and needs! Oil and routine maintenance for both my Enc lavender and GMC Serria pickup. All is well here and it was goo service attention to details and needs! Oil and routine maintenance for both my Enc lavender and GMC Serria pickup. All is well here and it was good! More

Great service Appreciate kindness and competence if Cody and others. Wait was as expected. Waiting room comfortable. Convenient to get in and out of service area. T Appreciate kindness and competence if Cody and others. Wait was as expected. Waiting room comfortable. Convenient to get in and out of service area. Thanks! More

Visit The representative was very polite and friendly. He told me how long the wait would be and where I could wait at. He came back quickly with a response The representative was very polite and friendly. He told me how long the wait would be and where I could wait at. He came back quickly with a response on my SUV’s problem. More

Quick service I showed up as a walk-in with a bum battery near the end of the day. Cody got everything taken care of within 20 minutes! I showed up as a walk-in with a bum battery near the end of the day. Cody got everything taken care of within 20 minutes! More