Robert Brogden Buick GMC - Service Center

Bad service department Service reps act as if you are bothering them, rude, VERY unprofessional. Service departments are what kills GM dealerships. I would never recommend a Service reps act as if you are bothering them, rude, VERY unprofessional. Service departments are what kills GM dealerships. I would never recommend anyone to your dealership. More

Inspection of a used vehicle Kristie was very knowledgeable and polite and the service personnel performed a thorough inspection of a used vehicle from another dealership. While w Kristie was very knowledgeable and polite and the service personnel performed a thorough inspection of a used vehicle from another dealership. While waiting for completion of inspection Bob showed us two trucks. He was very knowledgeable in telling my wife and I the specifics of each truck. More

Thank you I bought my new Encore at your dealership last month and LOVE it!! However I am still learning how everything works. I was at the dealership today to I bought my new Encore at your dealership last month and LOVE it!! However I am still learning how everything works. I was at the dealership today to pick up the floor mats I had ordered, and while I was there I had some help learning how to use some of those features. A HUGE thank you to Sam Scire for being so kind as to help me with that. He is s fine young man and an asset to your business. Thank you so much, Sam! More

Very positive Both sales and service departments have earned an excellent rating through four new vehicle purchase / lease transactions from Robert Brogden Buick-GM Both sales and service departments have earned an excellent rating through four new vehicle purchase / lease transactions from Robert Brogden Buick-GMC. Thanks to all. More

As planned Drop truck off, oil change / tire rotation / inspection. Estimated 1 hour, took one hour. Nobody likes sitting for longer than expected, during my rec Drop truck off, oil change / tire rotation / inspection. Estimated 1 hour, took one hour. Nobody likes sitting for longer than expected, during my recent visit I did not. More

In and out quickly,good service The service advisor was there to meet me at the scheduled time. Service was timely, did not have to wait long. I caught a billing error and advisor qu The service advisor was there to meet me at the scheduled time. Service was timely, did not have to wait long. I caught a billing error and advisor quickly corrected the error. More

Excellent customer service Kristie in the service department was great. They could not diagnose the problem in the time that they had and was honest about that. They promptly Kristie in the service department was great. They could not diagnose the problem in the time that they had and was honest about that. They promptly arranged another day that was convenient for me. More

Transmission repair Everyone is always helpful. There was a part to order and the repair was to be completed in 1-2 weeks time but Kristie got me in next day since I had Everyone is always helpful. There was a part to order and the repair was to be completed in 1-2 weeks time but Kristie got me in next day since I had a trip coming up on the weekend. Service is always above and beyond and with a cheery disposition. More

Robert Beaver was friendly, efficient, and served me well. Service was great! Robert Beaver is friendly and efficient. It is a pleasure to do business with Brogden employees. The service waiting area is ple Service was great! Robert Beaver is friendly and efficient. It is a pleasure to do business with Brogden employees. The service waiting area is pleasant as well. More

The customer service was average. Customer service was ok. I have had better but they treated me average. Wasn't out going to make me feel appreciative of my business. They did what Customer service was ok. I have had better but they treated me average. Wasn't out going to make me feel appreciative of my business. They did what I wanted and sent me on my way. Nothing more nothing less. More