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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.3
1,895 Reviews

1,895 Reviews of Robert Brogden Buick GMC - Service Center

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November 09, 2018

Good service prompt attention Good prompt service thank you they got me in in a timely manner and told me what the problem was waiting on the part to come in in the next day or two More

by ROYCHARLESFOX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Carey
Nov 12, 2018 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Craig Blacklidge - General Manager - (913) 782-1500

November 09, 2018

Fast and professional service. Treated as valued guest as soon as I pulled in for service. Work was completed quickly and accurately. It was a pleasure to work with Robert Beaver. More

by LuvBuicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Beaver.
Nov 12, 2018 -

Robert Brogden Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, Craig Blacklidge - General Manager - (913) 782-1500

November 08, 2018

Discovered issue 2 weeks ago, I took my car in for an oil change. When they did the inspection, they found a leak in my transfer case seal. It wasn't a bad leak but More

by GREGG.SCHLEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy (last name unknown) in the service department.
Nov 12, 2018 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Regards, Craig Blacklidge - General Manager - (913) 782-1500

November 07, 2018

Friendly and very professional. Service representative carefully listened to problem and And very responsive, Jermin walked extra mile to drive back my car from end of lot. I really More

by MPAKDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermin
Nov 07, 2018 -

Robert Brogden Buick GMC responded

At Robert Brogden Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Regards, Craig Blacklidge - General Manager - (913) 782-1500

November 07, 2018

GOOD QUALITY SERVICE ALTHOUGH SLOW AT TIMES I was in for an oil change and tire rotation on my new envision. We found a damaged tire that needed replacing. The tire was to be ordered the next More

by ISAACREG58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Myers, Cody Carey
Nov 07, 2018 -

Robert Brogden Buick GMC responded

Thank you for the great review, Issac. We really appreciate your feedback as well. Please come visit us if you need anything else, be it service or sales. Regards, Craig Blacklidge - General Manager - (913) 782-1500

November 04, 2018

Great service I was late for my appointment for an oil change and they got my vehicle in right away and was completed in less than 45 minutes More

by mhorton150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Carey
Nov 05, 2018 -

Robert Brogden Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 03, 2018

Oil change and tire rotation Good job done in timely manner. Friendly service department and a great place to wait. Thanks for the coffee and muffins. I appreciate the work being More

by RONM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen McCullough
Nov 05, 2018 -

Robert Brogden Buick GMC responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 03, 2018

Good job! Called at the last minute and they couldn’t get me in soon enough so I got an appointment somewhere else. Kristin called me back and I explained what More

by stocksencar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Carey, Kristen McCullough
Nov 05, 2018 -

Robert Brogden Buick GMC responded

Stocksencar, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Craig Blacklidge - General Manager - (913) 782-1500

October 31, 2018

No title Simple oil change. Friendly staff. Efficient work. That is all I have to say. They are good at what they do and provide good service. More

by RDCLAY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Carey
October 30, 2018

Low Tire Pressure I had a low tire pressure and made an appointment that same day to have it looked at. The repair took two hours (They were really busy), but they sti More

by TMLIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Oct 30, 2018 -

Robert Brogden Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Craig Blacklidge - General Manager - (913) 782-1500

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