Robert Brogden Buick GMC - Service Center

Not Good After three trips to the dealership in two weeks to get work done on the Acadia. I finally get a rental car so they can inspect a vehicle deeper to fi After three trips to the dealership in two weeks to get work done on the Acadia. I finally get a rental car so they can inspect a vehicle deeper to find the problem. They give me a rental car and halfway through the day I receive a phone call and they say actually your vehicle is not under warranty we had the wrong dates in the system. Total lack of knowledge total lack of consideration total lack of customer service at this dealership. More

Excellent customer service Jeremy has excellent customer service. He is always helpful and efficient. Although they could not really find what the problem was, they kept the ca Jeremy has excellent customer service. He is always helpful and efficient. Although they could not really find what the problem was, they kept the car for a few days to see if they could get it to throw a code. More

My Experience The young man who helped me was very kind and considerate. I have a pinched nerve in my back and have difficulty sitting. I asked him about how long The young man who helped me was very kind and considerate. I have a pinched nerve in my back and have difficulty sitting. I asked him about how long it would take and he said about one and a half hours. My car was ready in the time he said it would be. I appreciated his attention and would hope to have him assist me the next time I bring my car in for service. More

Warranty repair Worked with my schedule. I was able to drop off my Yukon and used courtesy shuttle. Friendly and proactive. I bought three vehicles for Robert Bro Worked with my schedule. I was able to drop off my Yukon and used courtesy shuttle. Friendly and proactive. I bought three vehicles for Robert Brogden and will be back. More

Oil Change The employees were very friendly and Mr Aaron Spearman has been excellent! The Service Department was very quick with my oil change to get me back on The employees were very friendly and Mr Aaron Spearman has been excellent! The Service Department was very quick with my oil change to get me back on the road to school. More

warranty on broken visor mirror Warranty replacement of broken visor mirror. Jennifer took care of everything. You are lucky to have her as an employee. She has helped me many t Warranty replacement of broken visor mirror. Jennifer took care of everything. You are lucky to have her as an employee. She has helped me many times over the year. Very knowledgeable and great people skills. I always look for her when I come in and she points me in the right direction or personally takes care of my needs. More

Hole in Tire Tire was loosing air and after having car for 3 1/2 years that’s when we learned we had locking lug nuts. No key Tire was loosing air and after having car for 3 1/2 years that’s when we learned we had locking lug nuts. No key More

Exactly what I was looking for! Excellent service from an amazing team, couldn’t have found a better place to purchase my new car! Quintin made my purchase experience a joyful breeze Excellent service from an amazing team, couldn’t have found a better place to purchase my new car! Quintin made my purchase experience a joyful breeze! More