Robert Brogden Buick GMC - Service Center

Trying to do the right thing.. I appreciate that the service manager went out of his way to help us and picked up & dropped off our car. After we had a frustrating experience about I appreciate that the service manager went out of his way to help us and picked up & dropped off our car. After we had a frustrating experience about fixing a tire sensor.. More

Oil change and tire rotation Had the oil and filter change and tire rotation done. Got me in and out in less time than she said it would take to be done. Had the oil and filter change and tire rotation done. Got me in and out in less time than she said it would take to be done. More

Best service in town! Always prompt and makes you feel at home while you wait. Super fast. Very good at finding and fixing the problem and explain how it will be addressed. Always prompt and makes you feel at home while you wait. Super fast. Very good at finding and fixing the problem and explain how it will be addressed. More

Oil change for 2017 Regal The service employees were very nice and professional. I didn’t have to wait longer for my car to be serviced. Very pleasant experience. Nice & comfo The service employees were very nice and professional. I didn’t have to wait longer for my car to be serviced. Very pleasant experience. Nice & comfortable waiting room. More

Great experience Courteous, professional and informed staff make visiting the dealership for service a pleasant experience. The waiting area is clean. Beverages and sn Courteous, professional and informed staff make visiting the dealership for service a pleasant experience. The waiting area is clean. Beverages and snacks are a welcomed treat! The work is completed within the estimated time frame and often before! More

Appointments - Used correctly I appreciate the service center and the service rep, Kristen, for getting my truck in and completed in a timely manner with the appointment time I had I appreciate the service center and the service rep, Kristen, for getting my truck in and completed in a timely manner with the appointment time I had booked. Sylvia is always helpful in getting the appointments set and I appreciate her follow up calls to make sure I was pleased with the service. I was pleased with the wait time and will return again. More

Great service Always helpful and friendly. I would recommend this dealership to anyone looking for a GMC. I have been to several dealerships in the Kansas City metr Always helpful and friendly. I would recommend this dealership to anyone looking for a GMC. I have been to several dealerships in the Kansas City metro area and this one is by far the best. More

Confused I like this dealership. however this time they called me to set up an oili change and tire rotation and I would receive a 10.00 Starbucks gift card. W I like this dealership. however this time they called me to set up an oili change and tire rotation and I would receive a 10.00 Starbucks gift card. Well the service guy did not know anything about that promotion and tried to give me 10.00 off my oil change. Well I have a service plan and there is no charge. That bummed me out that they would tell you that on the phone and not follow through with the gift card at the time of service. Also they laid my paperwork on the wrong desk causing me to wait until I went up and said to them ... "my car is outside ready to go, will you check me out?" All in all I like this dealership...this time was a bit dissapointing. More

Professional My service was ontime which I can appreciate! The staff was very helpful and friendly. They didn’t try to selling me services I didn’t need. My service was ontime which I can appreciate! The staff was very helpful and friendly. They didn’t try to selling me services I didn’t need. More

Great customer service Had a great experience with service writer Cody. Helped me with an issue on my truck. Also thanks to the service guys. Thanks so much. Had a great experience with service writer Cody. Helped me with an issue on my truck. Also thanks to the service guys. Thanks so much. More