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Robert Brogden Buick GMC - Service Center
Olathe, KS
1,954 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,954 Reviews of Robert Brogden Buick GMC - Service Center
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February 28, 2019
Oil change The advisor, Allison met me at the car and was courteous and friendly yet to the point. The turn around was quick and Allison was professional presen The advisor, Allison met me at the car and was courteous and friendly yet to the point. The turn around was quick and Allison was professional presenting me with the invoice and car. I was extremely pleased. More
by JMFREEMAN64
Verified CustomerEmployees Worked With
Allison Leach
February 27, 2019
Service oil change Great service. All questions answered. Excellent and very timely. Offered information for bodywork needed. Homar was friendly and answered my questi Great service. All questions answered. Excellent and very timely. Offered information for bodywork needed. Homar was friendly and answered my questions. And wrote out name and number of suggested bodywork company. More
by DIANELHANSEN
Employees Worked With
Homar Lopez
February 27, 2019
Great service! The service team was able to work me into their busy schedule for an unexpected service issue. They had me in and out in just over an hour. Highly rec The service team was able to work me into their busy schedule for an unexpected service issue. They had me in and out in just over an hour. Highly recommend this location. More
by NICOLEHICKS_MO
Employees Worked With
Kristie Brown
February 26, 2019
Great Homar Had great customer service he kept us informed gave us options and was very helpful as we were going out of town. He was able to take a look at Homar Had great customer service he kept us informed gave us options and was very helpful as we were going out of town. He was able to take a look at our car within a few minutes of us calling him. he kept us informed gave us options and was very helpful as we were going out of town buyers prior to having our car repaired More
by GIBSONJWG
Employees Worked With
Homar Lopez
February 26, 2019
Check engine light I had service to my truck the week prior for a check engine light and maintenance. Jomar was so helpful as I waited that day. The staff is always top I had service to my truck the week prior for a check engine light and maintenance. Jomar was so helpful as I waited that day. The staff is always top notch, professional and working to make sure they address any needs I might have. The coffee and snacks are very nice! More
by RHONDAMARTIN63
Employees Worked With
Kristen McCullough, Homar Lopez
February 25, 2019
Another Terrific Trip Brought my vehicle in for routine maintenance. Oil Change, and a couple other odds and ends. I waited, service was quick. Thought it was a fair pri Brought my vehicle in for routine maintenance. Oil Change, and a couple other odds and ends. I waited, service was quick. Thought it was a fair price. Another great visit. More
by J Herman
Employees Worked With
Kristen McCullough
February 25, 2019
Not happy! I have been going to your service for my truck since I bought it in March 2016 and this was the first time I was so disappointed! I repeatedly ask th I have been going to your service for my truck since I bought it in March 2016 and this was the first time I was so disappointed! I repeatedly ask the service techs when they change the oil to reset the computer so that my change oil would not come on before it was due and so that OnStar would not be getting signals from the truck which was miss diagnostics. The fluids in the truck were not topped off and the tire pressure was not checked as I had requested. More
by bluekate46
Employees Worked With
Kristen McCullough
February 25, 2019
Great Job! I brought my Acadia in for an oil change and they provided fast service and kept my appointment time! I appreciate timely service and friendly employe I brought my Acadia in for an oil change and they provided fast service and kept my appointment time! I appreciate timely service and friendly employees! Now if they could only provide gluten-free treats in the waiting area ;) More
by KariH
Employees Worked With
John Greenquist, Kristie Brown
February 25, 2019
Regular maintenance When I schedule my appointment it was o. A Saturday for the following Saturday. They said they would call me back on Monday. I never heard from anyon When I schedule my appointment it was o. A Saturday for the following Saturday. They said they would call me back on Monday. I never heard from anyone until Friday. I don't k owe why it takes that long to call someone back. After the service, I also made a key claim for a key that I lost, I know that can not be processed on a Saturday. Again 5hey said that they would call me on Monday and update me. They did not call me. I have no problem with the service that was preformed by the technician. I do have a problem with thier customer relations. I'm not asking for them to do anything out of the ordinary, just do what you say you are going to do. More
by BRIAN.DIBBEN
Employees Worked With
Kristen McCullough
February 24, 2019
Thank you! Everyone at Brogden is always helpful, professional and friendly! Thank you to Scotty Smith and Terrie Horton for making my car-buying experience so p Everyone at Brogden is always helpful, professional and friendly! Thank you to Scotty Smith and Terrie Horton for making my car-buying experience so positive. Thank you to the Service Team for making the first Oil Change for my Encore positive! I love my Buick Encore, refer Brogden to my friends and also to the many people who compliment my cute Encore! More
by MARIA
