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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.3
1,851 Reviews

1,851 Reviews of Robert Brogden Buick GMC - Service Center

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December 28, 2018

Inspection of a used vehicle Kristie was very knowledgeable and polite and the service personnel performed a thorough inspection of a used vehicle from another dealership. While w More

by PVSPENCER48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Myers, Kristen McCullough
Dec 31, 2018 -

Robert Brogden Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Craig Blacklidge - General Manager - (913) 782-1500

December 27, 2018

Thank you I bought my new Encore at your dealership last month and LOVE it!! However I am still learning how everything works. I was at the dealership today to More

by betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Scire
Dec 27, 2018 -

Robert Brogden Buick GMC responded

Hi Betty! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Craig Blacklidge - General Manager - (913) 782-1500

December 25, 2018

Very positive Both sales and service departments have earned an excellent rating through four new vehicle purchase / lease transactions from Robert Brogden Buick-GM More

by au61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greenquist, Don Davis
Dec 26, 2018 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Craig Blacklidge - General Manager - (913) 782-1500

December 23, 2018

As planned Drop truck off, oil change / tire rotation / inspection. Estimated 1 hour, took one hour. Nobody likes sitting for longer than expected, during my rec More

by CRK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Guthrie, Kristen McCullough
Dec 26, 2018 -

Robert Brogden Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Craig Blacklidge - General Manager - (913) 782-1500

December 22, 2018

In and out quickly,good service The service advisor was there to meet me at the scheduled time. Service was timely, did not have to wait long. I caught a billing error and advisor qu More

by ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Dec 26, 2018 -

Robert Brogden Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Craig Blacklidge - General Manager - (913) 782-1500

December 21, 2018

Excellent customer service Kristie in the service department was great. They could not diagnose the problem in the time that they had and was honest about that. They promptly More

by BLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie
Dec 26, 2018 -

Robert Brogden Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Craig Blacklidge - General Manager - (913) 782-1500

December 21, 2018

Transmission repair Everyone is always helpful. There was a part to order and the repair was to be completed in 1-2 weeks time but Kristie got me in next day since I had More

by A Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Dec 26, 2018 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Craig Blacklidge - General Manager - (913) 782-1500

December 21, 2018

Robert Beaver was friendly, efficient, and served me well. Service was great! Robert Beaver is friendly and efficient. It is a pleasure to do business with Brogden employees. The service waiting area is ple More

by JKWARRICK10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Beaver
Dec 26, 2018 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Craig Blacklidge - General Manager - (913) 782-1500

December 21, 2018

The customer service was average. Customer service was ok. I have had better but they treated me average. Wasn't out going to make me feel appreciative of my business. They did what More

by MCERVI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
Dec 26, 2018 -

Robert Brogden Buick GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

December 21, 2018

Great Service! We have continuously had great service at Robert Brogden, they are knowledgeable and courteous. This particular day was no different, we were in and More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen McCullough
Dec 26, 2018 -

Robert Brogden Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Craig Blacklidge - General Manager - (913) 782-1500

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