Robert Brogden Buick GMC - Service Center

Spring Maintenance I took my 2012 Duramax Silverado in for the annual spring time rotate and balance with alignment. With the pot holes that developed, it was definitely I took my 2012 Duramax Silverado in for the annual spring time rotate and balance with alignment. With the pot holes that developed, it was definitely time. I was greeted by Allison first and then handed off to Homar. Both are great to deal with and very helpful and accommodating. More

Good service experience Service was completed in a timey manner and the service person was very pleasant. Waiting area could be a little nicer and with a little more space f Service was completed in a timey manner and the service person was very pleasant. Waiting area could be a little nicer and with a little more space for customer comfort. More

Never received my report for multiple point system Usually I always receive my multi point system on my 2011 LaCrosse, but I didn’t yesterday. Also, when I returned to pick my car up, they could not fi Usually I always receive my multi point system on my 2011 LaCrosse, but I didn’t yesterday. Also, when I returned to pick my car up, they could not find my keys. Weird More

Great service Timely and quality service. Got there on my wait was as representative stated. Oil changed tires rotated. Several individuals came up to us wanting t Timely and quality service. Got there on my wait was as representative stated. Oil changed tires rotated. Several individuals came up to us wanting to check if it was going good. More

Service Visit Kristen in the service department is outstanding to work with. She is always friendly and gives me confidence that my vehicles are in good hands. Th Kristen in the service department is outstanding to work with. She is always friendly and gives me confidence that my vehicles are in good hands. The shuttle service is really convenient and Annette is very nice every time she gives my a ride back and forth from work when I bring my car in for service. More

PROMPT & FRIENDLY SERVICE Last week I visited Robert Brogden Buick GMC for my first service visit after one full year. I had the oil changed at this time. I only have 1,930 mil Last week I visited Robert Brogden Buick GMC for my first service visit after one full year. I had the oil changed at this time. I only have 1,930 miles on my 2018 Buick Enclave, thus the reason for this being my initial service visit. I was promptly met, upon driving up to the service bay, by Allison who initiated the paperwork and got me rolling immediately. My wife and I waited in the showroom area and visited with the General Manager, Craig Blackledge, who is always welcoming and cordial. As mentioned, my vehicle was ready to go in approximately 30 minutes. Allison was efficient, professional, and courteous. These traits exist throughout the staff at the dealership in Olathe, Kansas, providing a 5 star experience once again. More

Oil change Very quick oil change, and tire rotation. Was in and out in less than 30nmin. Asked if i needed a drink or foos etc. Always take care if the guest Very quick oil change, and tire rotation. Was in and out in less than 30nmin. Asked if i needed a drink or foos etc. Always take care if the guest. More

Good service Allison, took the time to look up my service plan and review my service needs. She also let me know how long it would take and notified me when my car Allison, took the time to look up my service plan and review my service needs. She also let me know how long it would take and notified me when my car was ready. Thank you More

Did good job with issue!!! Was suppose to have loaner. Arrived and none available. Wife handicaped so very disappointed. Was leaving! Joe went out of way to help us and fix Was suppose to have loaner. Arrived and none available. Wife handicaped so very disappointed. Was leaving! Joe went out of way to help us and fix this issue! More

Thanks Allison! Allison was great to work with! She made sure I was taken care of and was great in communicating everything with me and making sure I was updated on e Allison was great to work with! She made sure I was taken care of and was great in communicating everything with me and making sure I was updated on everything with my car while in service. More