Robert Brogden Buick GMC - Service Center
Olathe, KS
1,954 Reviews of Robert Brogden Buick GMC - Service Center
Great timely, courteous, efficient professional service. Greeted promptly and Allison was very friendly. The 7,500 mile service was performed efficiently and less than 45 minutes. Will be a pleased retu Greeted promptly and Allison was very friendly. The 7,500 mile service was performed efficiently and less than 45 minutes. Will be a pleased returnee - my 2d LaCrosse from Brogden. More
Extended warranty sucks Finance mgr. Sells bumper to bumper warranty that covers nothing! Parts manufacturer should replace faulty headlights. It failed through no fault of m Finance mgr. Sells bumper to bumper warranty that covers nothing! Parts manufacturer should replace faulty headlights. It failed through no fault of mine. $1400.00! More
Quality work I brought my GMC Yukon in for an a/c issue which quickly turned into a condenser replacement, transmission lines replaced and new brakes including rot I brought my GMC Yukon in for an a/c issue which quickly turned into a condenser replacement, transmission lines replaced and new brakes including rotors. Kristie was very good to work with and although I was skeptical about the repairs, she was very helpful and took me to the garage where the mechanic went through each problem and allowed me to inspect the various parts. I wasn’t thrilled with all the work needed on a 3 yr old vehicle but the needs appeared real and I felt Kristie was able to get me fair pricing. Another bonus, they gave me a loaner vehicle. More
Use Kristi Brown for service! Don’t waste your time going with any other service advisor! She does her best to give customers great customer service. No one I would rather work wit Don’t waste your time going with any other service advisor! She does her best to give customers great customer service. No one I would rather work with. More
Kristie is Awesome! Kristie worked with us on price and she helped us out a lot. She contacted me up front and let me know what was wrong with our car then got me the be Kristie worked with us on price and she helped us out a lot. She contacted me up front and let me know what was wrong with our car then got me the best deal on the repairs. More
Quick, efficient, professional service center. Recall was handled within the hour and resolved. Technician protected the interior of my truck before work was attempted. As stated , work was comp Recall was handled within the hour and resolved. Technician protected the interior of my truck before work was attempted. As stated , work was completed efficiently and professionally by all involved. More
Oil change & Tire rotation This is the 4th time I've been to the service department and every time I get back in my Truck there is oil or grease fingerprints on the outside of t This is the 4th time I've been to the service department and every time I get back in my Truck there is oil or grease fingerprints on the outside of the door & interior of the Truck. Brought a new 2017 Acadia & 2018 Sierra and pricing was great, but service lacking. More
Great This Dealership is very pleasant to have Service Work done at. Friendly greeting when you arrive, and the waiting area is pleasant to relax while you This Dealership is very pleasant to have Service Work done at. Friendly greeting when you arrive, and the waiting area is pleasant to relax while you wait. More
Savana Work Van routine service I've used Brogden Buick GMC many times, the latest Experience was by far the BEST! The Service Advisor - Kristie was both Extremely Positive, Prompt I've used Brogden Buick GMC many times, the latest Experience was by far the BEST! The Service Advisor - Kristie was both Extremely Positive, Prompt and Courteous! Everything ran like clock work and It was important, to have my work van back as soon as possible. Kristie listened to my request, and coordinated the service Perfectly. PS: If anyone's shopping for a new vehicle, be sure to request Kevin Jackson as your salesman, He's Knowledgeable, will keep his word, and ensure a smooth buying experience. Thanks Kristie and Kevin !!! More
Excellent I have been coming to this dealership since moving from NYC to Kansas 3 years ago and I have to say that every time has been exceptional. Thank you so I have been coming to this dealership since moving from NYC to Kansas 3 years ago and I have to say that every time has been exceptional. Thank you so much for the excellent service. More