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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.4
1,954 Reviews

1,954 Reviews of Robert Brogden Buick GMC - Service Center

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May 14, 2019

Had an appt for an oil change and I was there for 2.5 hours Had an oil change appt on saturday May 11 at 11:30am. And it took 2.5 hrs to get completed. Not good. Usually it only takes less than 45 min. More

by JEFFKDWP
Recommend Dealer
Yes
Employees Worked With
Ernesto Arellano
May 13, 2019

Solving Issues The team at Robert Brogden did a great job getting our vehicles issues resolved while treating my family like they were long time friends. Thank you More

by MICHAELS18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
May 11, 2019

Quick and comfortable service experience Was there two days in a row...in and out quickly. They always explain everything so I can understand and they know I wait so they do my service as qui More

by MARYKRAMER293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember names but everyone I have worked with in the service department had been great!
May 11, 2019

Re Occuring Issues We have brought our vehicle in three times for a low tire. Bought new tires as the "slow leak" couldn't be found. 24 hours later, low air pressure. More

by MICHAELS18
Recommend Dealer
No
Employees Worked With
Kristie Brown, Allison Leach, Joe Conaway, Ernesto Arellano, Travis Burge, Jason Mcclarrinon
May 11, 2019

Excellent service I took my GMC for work and the people there are so helpful and kept me posted on what was going on .... I would definitely recommend this dealership a More

by MARIABARRAGAN272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
May 09, 2019

Best At Robert Brogden I was in and out in no time and the work was very well done. I can always count on Robert Brogden team to do a great job. Thanks to all the servic More

by jbear1109
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
May 08, 2019

Great service The service debt was outstanding in repairing my truck Kristie took care of all my needs from a vehicle to drive to getting an engine for my truck More

by Tank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
May 06, 2019

Saturday oil change On time and professional. Small but nice waiting room. Good coffee. Oil change and tire rotation. Saturday at 1:15pm. Place is clean. Restrooms clean. More

by NORMAND HOULE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Joe Conaway
May 05, 2019

Great Service! The employees are always very friendly and seem like they genuinely care about you! I also don't feel like they try to take advantage of you or try to More

by scspettit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
May 04, 2019

First service Allison was extremely helpful and nice she took great care of me. There seams to be some sort of confusion on who put my bed cover it is broke and n More

by TUCKERMINDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
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